Senior Executive Assistant to the CFO

Spring Health • New York, NY

1d • Hybrid

About The Position

Spring Health is a global mental health company focused on eliminating barriers to mental health through personalized care and technology. The Senior Executive Assistant provides high-level administrative and strategic support to executives, anticipating needs, managing complex priorities, and supporting communication, decision-making, and execution across the organization. The position reports to the Senior Manager of the Executive Support Team.

This is a full-time, in-person role with standard hours Monday through Friday, 8 a.m. to 5 p.m. The posting describes the role as hybrid and requires work from the New York City office three days a week. Candidates must be in the tri-state area, with preference for those in the New York City area. The assistant may need to be reachable outside regular working hours as needed.

The role includes proactive calendar and priority management, meeting and event coordination, complex travel planning, communications and document preparation, expense reporting, information management, research, and delegated administrative and personal support. The assistant is also expected to use AI tools in daily work, review their outputs, and apply independent judgment.

Requirements

• At least 5 years of experience as an Executive Assistant supporting C-level executives or senior management.
• Work from the NYC office three days a week and coordinate with in-person and remote executives and team members.
• Exceptional organizational skills and ability to multitask and prioritize in a fast-paced environment.
• Discretion and confidentiality when handling sensitive information.
• A proactive mindset, sense of urgency, and ability to anticipate executive needs.
• Strong calendar management skills and ability to optimize schedules.
• Excellent written and verbal communication skills and ability to interact professionally with stakeholders at all levels.
• Proficiency and agility with computer skills, including Google Workspace tools (Docs, Sheets, Slides, and Forms), database management, and online collaboration tools.
• Strong attention to detail and accuracy, particularly with confidential information and business documents.
• Ability to maintain composure and work effectively under pressure in high-stakes situations.
• Flexibility and adaptability when priorities and demands change.
• Ability to review AI-generated output and explain the tool's contribution and where personal judgment was applied.

Responsibilities

• Anticipate executive needs and prepare meeting materials, briefing documents, and agenda items in advance.
• Monitor deadlines and follow up on action items to ensure timely completion and effective decision-making.
• Be reachable outside regular working hours as needed.
• Support the design and execution of department All Hands meetings.
• Manage executive calendars, including interview scheduling, appointment prioritization, and coordination of internal and external meetings.
• Keep executives informed of upcoming commitments and responsibilities and follow up appropriately.
• Monitor organizational issues and keep executives updated.
• Anticipate needs for meetings and conferences and proactively identify ways to address them.
• Optimize schedules, manage conflicting priorities, and minimize time conflicts to create time for strategic work.
• Liaise between executives and internal and external stakeholders, handling correspondence, emails, and phone calls professionally and confidentially.
• Facilitate communication between executives and internal departments and maintain credibility, trust, and support with senior management.
• Draft, proofread, and edit business documents, including memos, reports, presentations, and emails.
• Arrange complex travel, including flights, accommodations, ground transportation, and visas.
• Coordinate logistics for onsite and offsite meetings, conferences, and events.
• Organize and maintain confidential and sensitive information, documents, and files for efficient retrieval.
• Handle highly confidential information with discretion.
• Conduct research, gather data, and prepare reports and presentations to support executive decision-making.
• Manage weekly expense reporting and reimbursement for supported executives.
• Perform delegated tasks, including maintaining appointment calendars and handling day-to-day errands.
• Anticipate personal needs and address unexpected situations.
• Use AI to draft routine internal documents, communications, and summaries; review outputs and apply human judgment.

Benefits

• Health, dental, and vision benefits starting on the first day.
• One Medical accounts for employees and dependents.
• HSA and FSA plans, with Spring contributing up to $1,000 to HSAs depending on plan type.
• Employer-sponsored 401(k) match of up to 2%.
• Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers for employees and dependents.
• Paid time off, including vacation, sick leave, and company holidays.
• Parental leave after six months of tenure: 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a psychology-based weight management program.
• Fertility care support through Carrot and up to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub for fitness, mindfulness, nutrition, and sleep options.
• Access to BrightHorizons sponsored child care, backup care, and elder care.
• Up to $1,000 per year in professional development reimbursement.
• $200 per year in donation matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed