Senior Executive Assistant

Upbound Group•Draper, UT
•Onsite

About The Position

Acima, an Upbound Group company, is seeking a highly organized, proactive, and resourceful Senior Executive Assistant to support the Executive Vice President, Acima, and the Chief Operating Officer, Upbound. The role is a trusted partner to both executives, providing administrative, operational, and project coordination support to enable organizational effectiveness. The successful candidate anticipates needs, manages competing priorities, and builds strong relationships across the organization. In addition to executive support, the position helps oversee the day-to-day experience of Acima's Draper office, coordinates community involvement initiatives, and supports employee engagement, culture, and belonging programs. The position is based in Draper, Utah, with flexibility to periodically support Eastern Time business hours to accommodate executive and business needs.

Requirements

  • At least 5 years of experience supporting senior-level executives in an Executive Assistant, Administrative Business Partner, Office Manager, or similar role.
  • Experience supporting multiple executives and managing competing priorities in a fast-paced environment.
  • Demonstrated sound judgment and ability to maintain confidentiality with highly sensitive information.
  • Exceptional organizational, planning, and time-management skills, including the ability to manage projects, coordinate events, and drive follow-up across multiple stakeholders.
  • Strong written, verbal, and interpersonal communication skills.
  • Advanced proficiency in Microsoft Office Suite, including Outlook, Teams, Word, Excel, and PowerPoint.
  • Ability to work independently while maintaining a collaborative, service-oriented approach.
  • Flexibility to occasionally support Eastern Time schedules to meet executive and business needs.

Nice To Haves

  • Associate's or Bachelor's degree, or an equivalent combination of education and experience.
  • Experience supporting C-suite or senior executive leaders.
  • Project management experience, including cross-functional coordination and event planning.
  • Administrative or executive assistant professional certification (CAP, CEAP, PACE, or similar).
  • Experience supporting employee engagement, culture, community affairs, or corporate social responsibility initiatives.

Responsibilities

  • Provide high-level administrative support to the EVP and COO by proactively managing priorities, schedules, and critical deliverables.
  • Manage complex calendars, meeting logistics, and scheduling across multiple time zones.
  • Coordinate and prepare executive briefings, presentations, reports, correspondence, and other business documents.
  • Prepare meeting agendas, compile supporting materials, document key decisions and action items, and drive follow-up on executive priorities.
  • Anticipate information needs and gather updates, reports, and materials from leaders and stakeholders across Acima and Upbound Group.
  • Coordinate domestic travel arrangements, itineraries, and expense reporting.
  • Serve as a liaison between executives and internal and external stakeholders, ensuring timely communication and follow-through.
  • Assist with special projects, strategic initiatives, and operational priorities as assigned.
  • Support office events, leadership meetings, town halls, and other business gatherings.
  • Partner with facilities, IT, HR, and other support teams to ensure a seamless employee experience.
  • Coordinate with the Community Affairs team to execute activities, charitable initiatives, volunteer events, and local partnerships.
  • Support employee engagement, recognition, and culture-building programs by assisting in planning and executing leadership events, in-office events, and other coworker experiences as necessary.
  • Help oversee the day-to-day experience of Acima's Draper office.
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