About The Position

Supports and enhances larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported, functioning optimally, maintaining data integrity, and producing aligned financial reports accurately and on time. Participates in implementing or enhancing products and solutions through a hybrid product/project development and implementation lifecycle.

Requirements

  • Bachelor's degree or an equivalent combination of education and related experience.
  • 3–5 years of relevant experience.
  • Epic certification.

Nice To Haves

  • Master's degree in Computer Science, Business, or Engineering.
  • Epic Prelude certification is highly preferred.
  • Excellent strategic thinking, project management, and time management skills.
  • Strong organization, communication, and collaboration skills.

Responsibilities

  • Support financial systems within the portfolio according to the support model and provide excellent customer service to customers and end users.
  • Analyze and troubleshoot production problems, escalate issues, and execute solutions.
  • Lead larger, more complex projects and/or multiple projects and solutions as a project or product lead.
  • Collaborate with product and solution teams, IT and Business Product Managers, IT Business Solutions Leads, and other stakeholders.
  • Implement or enhance systems by following the software and solution delivery lifecycle and hybrid project management methods.
  • Maintain responsibility for successful project and solution outcomes; collect, document, and analyze business requirements with end users, and communicate clearly and promptly with customers and end users.
  • Create technical designs and specifications, develop solutions, and communicate requirements to external developers.
  • Develop, coordinate, and execute detailed test plans.
  • Train end users and document processes for knowledge transfer.
  • Identify and document solution-related risks and issues, and provide guidance and documentation covering scope, objectives, timelines, and deliverable quality.
  • Follow policies to ensure business requirements are appropriately translated and communicate risks to stakeholders.
  • Stay current with new financial systems functionality and technical offerings, as well as accounting concepts relevant to healthcare finance.
  • Recommend and implement improvements to end-user processes related to financial systems.
  • Perform related duties as required.
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