Epic Analyst- Grand Central/Prelude

FirstHealth of the Carolinas, Inc.•Pinehurst, NC

About The Position

Responsible for designing, building, testing, installing, and supporting software applications needed to deploy the Epic electronic medical record (EMR) system. The analyst is a major participant in current- and future-state workflow analysis that supports application design and build, and serves as a liaison among end users, third parties, and Epic implementation staff. The role requires quickly learning how other applications work and applying that understanding during implementation and ongoing maintenance. The analyst communicates with end users to modify and maintain user security, reports, and other functionality needed to maximize workflow efficiency. Travel between FirstHealth locations is required, as is travel to Wisconsin for Epic training on specified dates. Epic certification in assigned applications is required within six weeks of completing the final Epic course.

Requirements

  • Associate degree in Business, Health Care Administration, Information Technology, or sciences.
  • Licensure and/or clinical certification, if applicable to the degree.
  • Ability to interact independently with customers and demonstrate critical thinking and follow-through when developing solutions to identified issues.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • North Carolina driver's license.
  • Ability to travel locally between FirstHealth locations.
  • Travel to Wisconsin for Epic training on specified dates.
  • Epic certification in assigned applications within six weeks of completing the final Epic course.

Responsibilities

  • Design, build, test, install, and support software applications for deployment of the Epic EMR system.
  • Participate in current- and future-state workflow analysis to support application design and build.
  • Liaise between end users, third parties, and Epic implementation staff.
  • Learn how other applications work and apply that knowledge during implementation and maintenance.
  • Communicate with end users to modify and maintain user security, reports, and other workflow-related functionality.
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