Epic Analyst

Network Health WI • Menasha, WI

2h • Hybrid

About The Position

The Epic Analyst configures the Epic system in response to operational business needs. The role collaborates with operational business areas to identify requirements for system build and validate that the system meets the needs of the appropriate business area. The Epic Analyst participates in system testing for upgrades, new implementations, and enhancement releases, including integration testing with external vendor systems as needed.

Candidates must reside in Wisconsin. The position may be performed from a home office with reliable internet, from the Brookfield or Menasha office, or through a combination of home and office in a hybrid workplace model. Occasional travel to Menasha is required. The schedule is 1.0 FTE, 40 hours per week, 8 a.m.–5 p.m. Monday through Friday, with an on-call rotation.

Requirements

• Bachelor’s degree or an equivalent combination of education and hands-on experience.
• At least 1 year of relevant Epic experience.
• Healthcare or health insurance background.
• Current certification in appropriate modules, as required, such as Tapestry UM or A&G, Compass Rose/Healthy Planet, or other relevant Epic certifications.

Responsibilities

• Collaborate with business stakeholders to gather and validate requirements, ensuring system configuration aligns with operational needs.
• Respond to business needs in a timely manner as defined by the business owner.
• Identify, troubleshoot, and resolve system issues.
• Perform system testing for upgrades, new implementations, and enhancement releases, including integration testing with external vendor systems as needed.
• Participate in project teams for system enhancements, upgrades, and integration initiatives.
• Develop and maintain clear documentation of workflows and technical functionality.
• Thoroughly review Foundation Build and operationally requested content and workflows for application.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time