Senior Engineer II, Key Account Technology

ASM • Phoenix, AZ

2d

About The Position

As a Senior Engineer II, Key Account Technology (KAT) at ASM, you will serve as a key technical interface for strategic customers, driving new technology introduction and ensuring successful deployment of epitaxy (Epi) processes in high-volume manufacturing environments. This role combines deep process expertise with strong customer engagement, supporting NPI, resolving complex technical escalations, and influencing product development through direct customer insight. You will work closely with both customer R&D/manufacturing teams and ASM global teams to enable long-term technology success. Selected candidates will participate in approximately 6 months of training in the United States to build deep understanding of ASM technology and product platforms.

Requirements

• Ph.D. degree in Chemical Engineering, Materials Science, Physics, Electrical Engineering or related field (mandatory)
• Minimum 6–7 years of industry experience after Ph.D., preferably in semiconductor wafer processing or equipment industry
• Strong expertise in Epitaxy (Epi) or thin film deposition processes
• Solid understanding of semiconductor process integration and customer manufacturing environments
• Proven ability to solve complex technical problems and manage escalations
• Strong communication skills to engage effectively with customer R&D, manufacturing, and internal global teams
• Fluent in both Korean and English
• Willingness to travel and work closely with customers

Nice To Haves

• Experience working directly with key semiconductor accounts (e.g., Samsung, SK hynix)
• Hands-on experience with Epi / thin film / diffusion deposition systems
• Experience leading NPI programs or customer technology evaluations
• Ability to influence cross-functional teams and drive technical strategy
• Strong customer-facing mindset with the ability to build long-term trust

Responsibilities

• Act as the primary technical interface for key customers, supporting Epitaxy process development and production while building strong relationships with customer R&D and manufacturing teams
• Drive NPI and evaluation activities at customer sites, leading hands-on deployment and implementing BU-developed BKMs and process improvements
• Execute and support customer-specific DOE and demo activities in collaboration with process teams
• Diagnose and resolve complex process and equipment issues across development and production environments, while leading technical escalations including root cause analysis and corrective actions
• Monitor equipment performance and ensure alignment with customer specifications
• Understand customer technology roadmaps and align ASM solutions with future node requirements
• Collaborate with global R&D, Product Marketing, and Service teams to drive continuous product improvement and translate customer requirements into product and technology development inputs
• Support alignment between customer needs and ASM business strategy

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree