Senior Electronic Trading Specialist (FIX Connectivity / OMS)

Linedata•New York, NY

11d•$105,000 - $140,000

About The Position

The Senior Electronic Trading Specialist is a mid-level individual contributor on Linedata’s Electronic Trading Services team, based in Boston or New York. The role manages Linedata clients’ electronic trading needs, including project management, certification and configuration of the Linedata OMS, client and broker relationship management, and telecommunications provisioning. The specialist also provides application issue escalation support for the first-tier Production Services team and may visit clients from time to time. The position requires some weekend availability for maintenance, upgrades, and other project-related work. Work during non-standard business hours, including public or market holidays, may also be needed.

Requirements

Five or more years of experience in financial services or a software client support environment, preferably supporting OMS/EMS platforms.
Exposure to buy-side investment and trading applications, specifically Order and Execution Management Systems.
Strong knowledge of the Financial Information Exchange (FIX) protocol and basic networking concepts.
Understanding of networking fundamentals, including TCP/IP and encryption/security protocols such as PGP, SSL, and TLS.
Knowledge of IT infrastructure and Windows OS in a support-related setting.
Strong problem-solving and troubleshooting skills.
Excellent oral and written English communication skills.
Ability to assess risks and urgency quickly and confidently as deliverables and tasks arise.
Ability to work collaboratively in a team-driven environment.
Ability to function flexibly and exercise good judgment and sound decision-making with limited information or under extreme conditions.
Ability to work during non-standard business hours, including public and market holidays as needed.
Candidates should be ambitious, self-driven, and comfortable in a fast-paced environment.
Solid business acumen and awareness of the trading, portfolio management, and trade operations implications of decisions.

Nice To Haves

Bachelor’s degree.
Ability to write and interpret complex SQL queries.
Working knowledge of database access and management tools such as SQL Server Management Studio.

Responsibilities

Manage assigned Linedata ETS client accounts technically and ensure a high level of service delivery and client satisfaction.
Manage onboarding and certification for existing and new Linedata ETS clients.
Gather and analyze client requirements and create FIX specifications and workflow designs.
Configure and test FIX connectivity between Linedata trading systems and client trading partners.
Provide second-line support for FIX issues affecting Linedata ETS clients and the Linedata Helpdesk.
Work with internal Linedata teams to complete new trading functionality and bug fixes.
Perform FIX certifications with requested FIX endpoints, including liquidity-related partner integrations such as broker algorithmic interfaces.
Work on projects designated by the manager, including internal projects and assistance to other Linedata groups.
Participate in team and company initiatives, including weekly meetings, internal productivity and learning projects, and training assistance.
Visit clients from time to time.