About The Position

This is a field-forward senior consultant role supporting a physician network technology and interoperability initiative across Hawaii. The consultant will work directly with independent physician practices, IPAs, and community health organizations, independently leading practice discovery engagements and handling complex EHR and workflow questions. The role includes documenting findings for synthesis and reporting by the technical program leader, building relationships with practice owners, managers, and clinical staff, and mentoring junior assessors. Consultants work as integrated members of the project team and may represent the initiative with practices under approved titles and communications. The assignment is expected to begin ASAP and run through July 31, 2027, with no extensions promised. Full-time work is preferred. Onsite practice visits and inter-island travel are required as needed. Candidates must be eligible to work in the U.S. without company sponsorship.

Requirements

  • Substantial hands-on EHR assessment or implementation experience across more than one ambulatory platform.
  • Strong working knowledge of independent practice operations, including scheduling, billing, referrals, clinical documentation, and staffing realities.
  • Skilled interviewing and documentation, including the ability to extract meaningful information from busy and sometimes skeptical practice staff.
  • Practical troubleshooting skills and comfort navigating environments where systems, processes, and staff capacity vary widely.
  • Willingness and availability to work onsite at practices and travel inter-island as needed.
  • Must be eligible to work in the U.S. without company sponsorship.

Nice To Haves

  • Existing relationships with Hawaii-based physician practices, IPAs, or community health organizations.
  • Experience in rural or community health settings, including FQHCs or critical access environments.
  • Familiarity with health information exchange concepts and interoperability considerations.
  • Prior experience mentoring or supervising field assessment teams.
  • Hawaii-based candidates or candidates with deep, verifiable Hawaii practice experience are strongly preferred.

Responsibilities

  • Independently lead onsite and virtual practice discovery sessions across independent physician practices, IPAs, and community health organizations.
  • Inventory EHR platforms, versions, certification status, paper-based processes, and connectivity limitations across diverse practice environments.
  • Map scheduling, documentation, referral, care coordination, and data exchange workflows, as well as staff capacity, hardware, network, and vendor dependencies.
  • Handle complex EHR and workflow questions in certified systems, uncertified platforms, and paper-based settings.
  • Document findings thoroughly and consistently to support synthesis and reporting by the technical program leader.
  • Build rapport with practice owners, managers, and clinical staff through practical, peer-level engagement.
  • Mentor and guide junior assessors on interview technique, documentation standards, and professional practice engagement.
  • Promptly escalate risks, red flags, and complex findings to senior program leadership.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
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