senior distribution operations manager, 2nd shift

Starbucks Coffee Company•York, PA
•$119,200 - $194,400•Onsite

About The Position

The Senior Distribution Operations Manager leads and develops the operational leadership team to support business growth and oversees day-to-day operations at the York Distribution Center. The role is accountable for partner safety, high-quality service for end customers, and direct responsibility for $3 million to $20 million in annual variable and fixed costs. It leads 5 to 10 salaried leaders and indirectly manages 50 to 250 professional and support partners. The manager sets goals, develops organizational capability, communicates progress and business information, and models effective teamwork. The role develops and executes strategic and operational plans, owns day-to-day operations and the annual financial plan, and ensures direct reports promote confidence, teamwork, and strong business results. It also provides functional expertise, maintains a safe and clean work environment, and supports partners through coaching, feedback, and development opportunities.

Requirements

  • 8 years of distribution center operations or related-function experience.
  • 5 years developing or leading quality, customer service, and cost-improvement programs in a field or company environment.
  • 5 years of progressive distribution center management experience.
  • 5 years of budget management experience.
  • 3 years leading a team of supervisors to accomplish objectives while meeting financial commitments.
  • 3 years establishing systems, processes, and tools for a business unit or department.
  • 3 years of supply chain operations experience across multiple departments and scaled operations.
  • 3 years of experience with distribution facility layout, process design, and material handling equipment (MHE).
  • 3 years of warehouse management, warehouse execution, or other distribution/manufacturing system expertise.
  • Ability to lead others.
  • Financial acumen.
  • Ability to apply sound business principles and practices to project management and change management processes.
  • Knowledge of distribution process engineering and safety and quality standards and regulations.
  • Project management and process/continuous improvement skills, including measurement, reporting, and financial analysis.

Responsibilities

  • Lead and develop the operational leadership team to support future business growth.
  • Oversee day-to-day operations at the York Distribution Center, including partner safety and high-quality customer service.
  • Manage direct responsibility for $3 million to $20 million in annual variable and fixed costs.
  • Lead 5 to 10 salaried leaders and indirectly manage 50 to 250 professional and support partners.
  • Set work-group goals, develop organizational capability, model effective teamwork, and apprise management of progress toward departmental goals.
  • Ensure effective and timely communication of company, plant, and departmental information to managers, peers, supervisors, leads, and partners.
  • Develop strategic and operational plans for the work group, manage execution, and measure results.
  • Own day-to-day business operations and the annual financial plan.
  • Communicate key responsibilities and practices to direct reports to encourage confidence in leadership, teamwork, and business results.
  • Provide functional expertise and execute functional responsibilities.
  • Maintain a safe and clean work environment.
  • Coach partners, provide feedback and developmental opportunities, and build effective teams.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave and family expansion reimbursement.
  • Paid vacation from date of hire.
  • Sick time accrued at 1 hour for every 25 hours worked.
  • Eight paid holidays and two personal days per year.
  • 401(k) retirement plan with employer match for eligible partners.
  • Discounted company stock program (S.I.P.) and Starbucks equity program (Bean Stock).
  • Incentivized emergency savings and financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources and access to other educational opportunities.
  • Backup care and DACA reimbursement.
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