Senior Operations Manager - 2nd Shift

Carvana•Dallas, TX

About The Position

The Senior Operations Manager oversees multiple reconditioning lines within the Inspection & Reconditioning Center and plans production for a full working shift. When the General Manager is not onsite, this role manages facility operations to meet or exceed production, cost, and quality targets. The position identifies and addresses bottlenecks, leads performance reviews and daily manager huddles, supports continuous improvement, develops reconditioning leaders and managers, and ensures adherence to Carvana operating, health, safety, and loss-prevention standards.

Requirements

Ability to maintain high volume and high-quality content in a fast-paced environment.
Experience leading a team of more than 50 associates and a track record of developing employees.
Proven ability to resolve urgent operational challenges through root cause analysis.
Excellent communication skills.
At least 8 years of management experience in an automotive or lean manufacturing environment.
Valid unrestricted driver’s license and a clean driving record for the past 3 years.
Ability to read, write, speak, and understand English.
Must be at least 18 years of age.
Ability to work variable schedules as necessary.
Ability to stand for extended periods and frequently stretch, reach, walk, stoop, push, and pull in conditions that may be cold, hot, noisy, or wet and may include fumes or odors from vehicle maintenance.
Ability to use required safety equipment, which may include a face shield or goggles, non-slip shoes, gloves, a mask, and other protective garments and equipment.
Ability to lift up to 60 pounds independently, with most lifting between knee and shoulder height and additional lifting from various levels.
Ability to walk up to three miles each day.
Hiring is contingent on passing a complete background check.
This role is not eligible for visa sponsorship.

Responsibilities

Oversee multiple reconditioning lines and plan production for a full working shift.
Manage facility operations when the General Manager is not onsite to meet or exceed production, cost, and quality targets.
Identify bottlenecks affecting site throughput and efficiency.
Conduct root cause analysis, develop action plans, and execute them with site leadership and associates.
Conduct weekly site performance reviews with Senior Reconditioning leadership, reporting performance against targets, challenges, and countermeasures.
Guide daily site manager huddles to establish priorities and set the tone for the day.
Support continuous improvement projects at the home site and, when applicable, throughout the region or network.
Implement process changes and train associates on them.
Support development plans and provide regular competency-based feedback to Reconditioning Leads and Managers.
Demonstrate Carvana values through leadership, teamwork, and communication on the shop floor.
Uphold Carvana operating standards and processes.
Ensure compliance with health, safety, and loss-prevention guidelines.