Distribution Operations Manager - Dinuba, CA (2nd Shift)

Best Buy • Dinuba, CA

1d • Onsite

About The Position

The Distribution Operations Manager plans, directs, and manages daily production control activities at a Regional Distribution Center (RDC). The role develops policies and procedures to support product flow and operations across distribution center departments, monitors key performance indicators using software systems and reporting, identifies operational improvements, leads network-wide changes, and ensures efficient use of company assets, including labor and equipment. The position is aligned with second-shift operations. General hours are approximately 2 PM–10 PM PST, Monday through Friday, with availability and flexibility to work some weekends, additional hours, or different hours as business needs and shift schedules change.

The manager provides tactical direction and leadership to a large operations staff, including supervisors. They oversee performance, safety, and quality policies and procedures across departments; support problem solving and process improvement; and use people, tools, space, and equipment to meet service levels for internal and external customers. They hire, develop, coach, and advise leaders, manage third-party vendor performance, maintain customer partnerships, and partner with corporate supply chain teams on improvement initiatives. The role also participates in special projects, company initiatives, community-building events, and other leadership duties as assigned. Planning, organization, and follow-up are essential to success.

Requirements

• At least 5 years of demonstrated experience leading teams and managing supervisors in business, the military, or related fields.
• At least 4 years of logistics, operational, warehouse, inventory, and/or customer service experience.
• Ability to work approximately 2 PM–10 PM PST Monday through Friday and remain flexible for some weekends, additional hours, or different shifts based on business needs.
• Strong planning, organization, and follow-up skills.

Nice To Haves

• Associate or bachelor’s degree.
• At least 2 years of Warehouse Management Systems experience.
• At least 5 years of distribution experience.

Responsibilities

• Provide tactical direction and leadership to a large operations staff, including supervisors, within a regional distribution center.
• Ensure performance, safety, and quality policies and procedures are met across various departments through effective performance management programs.
• Support problem solving and identify process improvements.
• Use people, tools, space, and equipment effectively to meet service levels for internal and external customers.
• Hire, develop, coach, and advise leaders to help them support and lead employees in accordance with Best Buy’s values and leadership expectations.
• Manage third-party vendor performance, including transportation and/or home delivery, to drive accountability for internal and external customers.
• Maintain effective, ongoing partnerships with internal and external customers by providing feedback and guidance in support of the customer service mission.
• Identify operational improvement opportunities.
• Partner with corporate supply chain teams to lead or implement improvement initiatives.
• Participate in special projects, company initiatives, community-building events, and other leadership duties as assigned.
• Monitor key performance indicators using software systems and reporting.
• Ensure company assets, including labor and equipment, are used efficiently.

Benefits

• Competitive pay.
• Employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources based on eligibility and applicable circumstances.
• Paid time off, including vacation or PTO, subject to eligibility and employment factors.
• Certain roles may be eligible for incentive pay based on performance and financial or strategic results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed