Senior Director, Warehouse Operations

The Original Cakerie • St. Paul, MN

5d

About The Position

The Senior Director, Warehouse Operations provides strategic leadership, management, and optimization of warehouse operations across Dessert Holdings facilities in the United States and Canada. The role is responsible for standardizing processes, improving efficiency, ensuring regulatory compliance, and applying best practices in inventory management, logistics, safety, and customer service. Working closely with Procurement, Logistics, Quality, and Plant Warehouse teams, this leader oversees the performance, scalability, and continuous improvement of internal warehousing systems and processes.

This highly visible position leads enterprise-wide initiatives to reduce costs and waste, optimize inventory, improve material flow, and develop a seamless warehouse network strategy. The role provides strategic leadership for a network of 10 warehouse facilities and oversees receiving, storage, inventory management, fulfillment, shipping, and inventory control. It also leads KPI development, inventory optimization, continuous improvement, WMS and automation governance, budget and capital management, and development of warehouse leaders and site teams.

The position is ideally located in St. Paul, Minnesota, with candidates in Aurora, Colorado, or Humble, Texas also considered. Regular work takes place in office and food manufacturing environments, and travel of up to 50% throughout the United States and Canada is required.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
• 10+ years of progressive warehouse or distribution management experience.
• At least 5 years of multi-site leadership experience.
• Proven track record of optimizing operations across multiple locations.
• Strong understanding of WMS, inventory control, and logistics best practices.
• Excellent leadership, communication, and team-building skills.
• Collaborative leadership style and ability to build strong cross-functional partnerships.
• Ability to align stakeholders to achieve operational goals.
• Ability to travel up to 50% throughout the United States and Canada.
• Ability to walk production facilities and stand for extended periods during audits, inspections, and operational reviews.
• Ability to climb stairs and access elevated platforms as needed.
• Ability to occasionally lift up to 25 pounds.
• Ability to wear required PPE and work safely in manufacturing environments with wet conditions, temperature variations, noise, and sanitation chemicals.

Nice To Haves

• Experience managing cross-border operations in the United States and Canada is highly desirable.

Responsibilities

• Provide strategic leadership for 10 warehouse facilities across the United States and Canada, ensuring operational excellence, standardized processes, and consistent execution.
• Oversee receiving, storage, inventory management, fulfillment, shipping, and inventory control to meet service, quality, and productivity objectives.
• Develop and manage KPIs and reporting tools to measure performance, drive accountability, and support data-driven decisions.
• Partner with SIOP, Procurement, Manufacturing, and Transportation teams to align inventory, capacity, and service strategies across the supply chain.
• Lead inventory optimization, including accuracy, working capital improvement, shelf-life management, expiration reduction, and inventory planning.
• Evaluate and redesign warehouse workflows, processes, and operating models to improve efficiency, scalability, and customer service.
• Lead implementation, optimization, and governance of Warehouse Management Systems, automation technologies, and other operational tools.
• Manage operating budgets, capital expenditures, and cost-reduction initiatives, with accountability for financial and operational performance.
• Promote technology, automation, and best practices to improve operational effectiveness and support growth.
• Recruit, develop, coach, and mentor warehouse leaders and site teams, fostering a high-performance culture focused on safety, engagement, and results.
• Lead and support initiatives to improve safety, quality, service, cost performance, and overall supply chain effectiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Director