Senior Director, Visa Consulting and Analytics

Visa•Atlanta, GA

3d•$176,800 - $333,000•Hybrid

About The Position

Visa Consulting and Analytics (VCA) partners with clients to solve strategic challenges and drive business results by combining strategy consulting, analytics, payments expertise, and industry insight. The North America Consulting Practice works with U.S. issuing banks on enterprise priorities such as growth, profitability, customer engagement, digital payments, and portfolio strategy. The Senior Director will lead strategic consulting work focused on Visa’s issuing relationships. This person will serve as a trusted advisor to clients, a strategic partner to Visa account teams, and a leader in the VCA practice. The role involves shaping and delivering high-impact engagements, influencing senior stakeholders, supporting sales and growth, and helping develop scalable consulting offerings and the practice’s intellectual capital. Visa requires at least three days in the office; the specific expectations will be confirmed by the Hiring Manager. Work hours vary according to departmental needs, and travel is required 5–10% of the time. The position is performed in an office setting.

Requirements

At least 12 years of work experience with a Bachelor’s degree, at least 10 years with an advanced degree, or at least 5 years with a PhD.
Ability to lead cross-functional teams and manage complex projects in dynamic environments.
Strong analytical skills and demonstrated intellectual and analytical rigor.
Knowledge and understanding of payments operations and payment schemes, including products and services, business systems and processes, and marketing initiatives.
Card issuing experience.
Self-motivated and results-oriented, with the ability to handle numerous projects concurrently.
Excellent communication, storytelling, and presentation skills.
Collaborative, team-minded approach.
Technology mindset and curiosity about digital trends and applications.

Nice To Haves

15 or more years of experience with a Bachelor’s degree, or 12 years with an advanced degree; PhD with 9 or more years of experience.
10–15 years of relevant experience at a large management consulting firm or in the payment acceptance industry.

Responsibilities

Review market and competitive landscapes to identify opportunities and strategies that position Visa as a market leader.
Collaborate with Visa account and regional leaders to identify opportunities for VCA to add strategic value.
Contribute to client pursuits by shaping strategic narratives, creating executive-level presentations, and developing Statements of Work (SOWs).
Position Visa as a long-term strategic partner and influence clients’ vision for electronic payments in a manner consistent with Visa’s strategies.
Use CRM systems and tools, including AI-enabled tools, to manage territory and pipeline.
Identify strategic opportunities through client engagement and develop an understanding of segment and customer business needs.
Advise U.S. financial institutions on strategies that drive sustainable growth and profitability.
Lead multiple consulting engagements from strategy definition through recommendations, ensuring insights are clear, actionable, and tailored to executive audiences.
Develop strategic frameworks and points of view addressing clients’ critical business questions.
Own client engagements by setting direction, defining scope, managing timelines, and guiding teams to deliver high-quality outcomes.
Partner with data science, design, research, implementation, risk, innovation, and product teams to support client engagements.
Support clients alongside partner teams across strategic, operational, and implementation engagements.
Develop scalable consulting offerings, toolkits, and reusable best practices.
Share insights and lessons learned to strengthen VCA’s intellectual capital and market relevance.
Lead and mentor junior project team members, fostering strategic thinking, communication, and problem-solving skills.
Execute effectively and deliver results, with a record of exceeding goals.