Senior Director, Technology Product Management- Health Insurance Platforms & Underwriting - Remote
About The Position
Optum Tech is a global leader in health care innovation, developing technology solutions that help people live healthier lives and improve the health system. UnitedHealthcare is seeking a Senior Director of Technology Product Management to lead the strategy, modernization, and transformation of a portfolio of health insurance and underwriting platforms. This leader will build and mature a formal product management organization, drive platform consolidation and modernization, and establish AI-enabled product development practices across the portfolio. The Senior Director will lead and grow an existing team while developing the product management capabilities, operating model, and talent needed to support an expanding portfolio of business-critical platforms. The role balances strategic vision with execution and partners closely with engineering, architecture, data, operations, and business leaders to deliver measurable customer and business outcomes. The position is remote within the U.S.; hires in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Remote employees must follow UnitedHealth Group’s Telecommuter Policy.
Requirements
- 10 or more years of progressive product management experience, including building, scaling, or transforming product management organizations and developing product leaders.
- At least 3 years of experience leading modernization and transformation of complex enterprise platforms, including portfolio rationalization, platform consolidation, or large-scale operating model change.
- Experience owning product strategy, roadmap prioritization, and investment decisions for a portfolio of products, platforms, or business capabilities.
- Experience leading adoption of AI-enabled product development practices or AI-enabled products at scale.
- Experience building or transforming product management operating models and leading teams through organizational change within large, matrixed organizations.
- Experience leading cross-functional initiatives involving engineering, architecture, data, operations, and business leadership.
- Experience using customer, market, operational, or regulatory insights to influence product strategy and investment decisions.
- Experience leading products or platforms subject to regulatory, compliance, audit, or governance requirements.
Nice To Haves
- MBA or advanced degree in business, technology, engineering, or a related field.
- Experience leading product organizations within healthcare, health insurance, financial services, or another highly regulated industry.
- Experience supporting underwriting, pricing, risk, enrollment, billing, claims, benefits administration, servicing, or other core insurance capabilities.
- Experience leading large-scale platform modernization, cloud transformation, technology simplification, or legacy-system consolidation initiatives.
- Experience leading product strategy across complex customer journeys and enterprise platforms, including AI-enabled capabilities and responsible AI practices.
Responsibilities
- Define and execute the product strategy, vision, and multiyear roadmap for health insurance and underwriting platforms.
- Build and mature a formal product management organization, including its operating model, organizational structure, role clarity, talent development, and capabilities.
- Lead end-to-end platform strategy and modernization across underwriting, enrollment, billing, servicing, and related operational processes.
- Drive platform rationalization, consolidation, and modernization to improve simplification, scalability, operational efficiency, and customer outcomes.
- Establish product management standards, operating rhythms, governance practices, and outcome-based performance measures.
- Lead product portfolio planning, investment prioritization, and resource decisions based on organizational goals, customer needs, market insights, and measurable business value.
- Partner with engineering, architecture, data, operations, and business leaders to deliver integrated products and platform capabilities at scale.
- Establish and advance AI-enabled product development practices, including responsible AI adoption to improve workflows, decision-making, operational efficiency, and customer experiences.
- Build and develop product leaders and teams through modern product management practices, organizational change, and outcome-based decision-making.
- Apply customer, market, operational, and regulatory insights to product strategy, problem definition, roadmap development, and investment decisions.
- Lead organizational change supporting new product operating models, modernization efforts, and cross-functional ways of working.
- Foster a culture of innovation, accountability, continuous improvement, and customer-centered decision-making.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase program.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
