Senior Director, Technology Operations

Walmart•Bentonville, AR

7d•$130,000 - $338,000•Onsite

About The Position

The Walmart US eCommerce Marketplace team builds products that connects sellers across the world to buyers shopping our marketplaces, enabling access to our customers to over 350M+ items, and growing. Setting up our sellers to succeed on the Marketplace by profitably growing their business is the cornerstone of our promise to our sellers. In this role, you will collaborate with Strategy, Product, Engineering, Analytics, and Design to set the vision for, and build processes, programs and platforms that help our sellers succeed on the Marketplace in programs such as Pricing, Ratings, Promotions, Seller Marketing and Offer quality . As the single threaded leader responsible for building and operationalizing strategies to help manage and drive profitable growth for our WW Seller Base. You will apply a general management perspective and problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the business roadmap. As such, you will be able to identify key risks, dependencies, and work with the requisite teams to put solutions in place that will achieve the product outcomes. You’ll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a roadmap to winning on our platform. This person will be skilled at engaging and communicating to senior executives across multiple domains, as well as engaging at a detailed level across product management and engineering, strategy, merchant technology, retail merchandising, supply chain & analytics.

Requirements

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years’ experience inproject management, program management, program operations, or related area.
Option 2: 9 years’ experience in project management, program management, program operations, or related area.
4 years’ supervisory experience.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Creating business strategies – Develop roadmap for key business initiatives and advocate for solutions allowing sellers to optimize Pricing, Ratings, Promotions, Seller Marketing and Offer quality on Walmart
Operating – Negotiate, manage, and drive programs and tools to help sellers succeed on the Marketplace.
Builder Mindset, Driving end to end ownership – Drive end-end ownership for system solutions for new features working with relevant cross-functional groups including product and engineering teams. Ensure critical business issues and product strategies are addressed in product decisions; drive process changes based on feedback; drive resource allocation decisions
Working cross-functionally and across multiple geos – Communication, collaboration, and organization are key to your success. Work with cross-functional teams to translate product strategy into a product roadmap and engineering sprints.
Moving fast – Work in an agile and iterative team environment.
Build and Develop Teams – Build, lead, and mentor a high performing team.

Benefits

competitive pay
performance-based bonus awards
medical coverage
vision coverage
dental coverage
401(k)
stock purchase
company-paid life insurance
PTO (including sick leave)
parental leave
family care leave
bereavement
jury duty
voting
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.