Director, Trading Technology Operations

RBC • Toronto, ON

11h • Onsite

About The Position

This role balances operational leadership and strategic oversight across three core areas: Operational Excellence (SRE), Intelligent Operations, and People Leadership. The Director will oversee incident/problem/change management and disaster recovery exercises, drive production monitoring capabilities, and lead continuous improvement initiatives for trading applications with emphasis on very low latency requirements. The role also guides the SRE technology roadmap, evaluates and implements industry-leading technical solutions, and fosters cross-functional collaboration. Additionally, the Director will build and develop a high-performing team, set clear performance goals, and foster a culture of continuous learning and excellence in a fast-paced trading environment.

Requirements

• 8+ years' experience in production operations across multiple technologies and platforms
• 5+ years of related experience in Software Engineering (SRE, DevOps, Cloud)
• 5+ years of people management experience leading teams of engineers and operations analysts
• Proven ability to drive improvements in a complex, high-pressure organization
• Strong knowledge of SRE and engineering best practices; technical degree or equivalent experience
• Experience supporting trading systems, financial market infrastructure, or high-availability applications preferred

Nice To Haves

• Understanding of trading workflows, market operations, or financial trading technology
• Experience optimizing low-latency systems or high-frequency and volume environments
• Familiarity with AI and machine learning technologies for performance prediction

Responsibilities

• Oversee Incident/Problem/Change Management and Disaster Recovery exercises to maintain service level objectives for trading applications, with emphasis on very low latency requirements
• Drive production monitoring capabilities including real-time observability, alerting, and proactive performance testing across trading systems
• Lead continuous improvement initiatives—analyzing incidents and implementing preventive measures to minimize trading impact
• Ensure systems maintain technology currency and compliance with RBC security and trading compliance standards
• Identify efficiency opportunities and streamline operating processes without compromising trading performance
• Support production readiness during software development projects with rigorous trading environment validation
• Guide the SRE technology roadmap for trading applications (monitoring, alerting, performance analytics, self-healing capabilities)
• Evaluate and implement industry-leading technical solutions tailored to high frequency and volume, low-latency trading requirements
• Foster cross-functional collaboration with Trading Operations, Risk, and Compliance teams to develop integrated solutions
• Support team adoption of new technologies and methodologies
• Optimize processes and tools to improve agility while maintaining trading system reliability and cost management
• Build and develop a high-performing team with focus on growth and engagement
• Set clear performance goals and support career development
• Attract and retain skilled engineering and operations talent with expertise in trading systems
• Foster a culture of continuous learning and excellence in a fast-paced trading environment

Benefits

• bonuses
• flexible benefits
• competitive compensation
• commissions
• stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed