Senior Director, Technical Product Marketing-Phare OS

R1 RCM•Remote, NY, NY

8d•$152,163 - $231,483

About The Position

R1 is seeking a Senior Director, Technical Product Marketing to articulate the technical foundations, architecture, and innovation behind Phare OS, the company's agentic Revenue Operating System. The role translates complex platform capabilities into clear, credible narratives for technical and executive audiences, including CIOs, CTOs, enterprise architects, data and AI leaders, strategic customers, analysts, investors, and executive stakeholders. It focuses on explaining how the platform works, why its architecture matters, and how its technical elements create durable value—not on owning market positioning for individual solutions. The Senior Director connects product architecture to customer and business outcomes while preserving the depth and precision required by sophisticated technical audiences. In partnership with Product, Engineering, Design, Corporate Strategy, Investor Relations, Sales, and portfolio product marketers, this leader shapes platform-level technical content, executive and investor communications, and high-impact product demonstrations. The role calls for technical fluency, strategic judgment, and exceptional storytelling, with the ability to communicate across engineering discussions, boardrooms, and investor presentations. Success includes establishing a clear and credible Phare OS narrative across audiences, improving strategic demonstrations and technical-buyer engagement, and aligning cross-functional teams on how R1 communicates its technology investments and roadmap. The US-based role pays a base salary of $152,163 to $231,483 per year, with eligibility for an annual bonus plan at a target of 25%. Individual pay depends on role, level, location, job-related skills, experience, and relevant education or training.

Requirements

Bachelor's degree in computer science, engineering, information systems, marketing, business, or a related field.
12+ years of B2B enterprise technology experience, including significant experience in technical product marketing, platform marketing, solution marketing, product strategy, or a closely related function.
Demonstrated ability to market complex SaaS, cloud, data, analytics, AI, automation, or platform technologies to technical and executive audiences.
Working knowledge of AI and machine learning concepts, agentic systems, data platforms, APIs, integration patterns, cloud architecture, security, governance, and enterprise software ecosystems.
Experience developing technical demonstrations and working directly with product managers, engineers, designers, architects, sales engineers, and executive leaders.
Exceptional writing, presentation, and public-speaking skills, with the judgment to simplify complexity without sacrificing technical accuracy.

Nice To Haves

Advanced technical or business degree preferred.
Healthcare technology, payer-provider, or revenue cycle management experience strongly preferred.

Responsibilities

Develop and maintain the technical narrative for Phare OS and foundational capabilities, including the Data Platform, Phare Intelligence, Payer Atlas, agentic AI, workflow orchestration, interoperability, and command-center experiences.
Explain how shared data, intelligence, governance, and orchestration work together across the platform rather than relying on isolated feature-by-feature storytelling.
Translate architecture, product roadmaps, and engineering concepts into narratives connecting technical design choices to scalability, trust, workflow performance, and customer outcomes.
Partner with Product and Engineering leaders to ensure technical claims, diagrams, terminology, and proof points are accurate, differentiated, and supportable.
Create audience-specific messaging and content for technical buyers and stakeholders, including CIOs, CTOs, chief digital officers, enterprise architects, AI and data leaders, security stakeholders, and revenue cycle technology teams.
Develop technical presentations, architecture overviews, white papers, FAQs, solution briefs, and executive briefings supporting evaluation of platform maturity, extensibility, integration, governance, and AI strategy.
Support strategic customer conversations, executive briefing sessions, technical workshops, and high-value sales engagements where platform depth and credibility are essential.
Partner with Executive Leadership, Corporate Strategy, Finance, and Investor Relations to explain R1's technology strategy, platform investments, innovation roadmap, and sources of technical differentiation.
Develop evidence-based materials for investor presentations, earnings-support content, board discussions, analyst briefings, and executive thought leadership.
Build narratives that explain to non-product audiences the relationship between technology investment, platform reuse, product expansion, operational leverage, and long-term enterprise value without overstating product readiness or outcomes.
Partner with Product Management, Design, Engineering, and Sales to define the narrative arc for strategic Phare OS demonstrations.
Transform product demonstrations from feature walkthroughs into stories showing how data, intelligence, agents, workflows, and human expertise work together across the revenue cycle.
Create reusable demo frameworks, scripts, talk tracks, proof points, and audience-specific variants for customer meetings, executive briefings, analyst sessions, investor events, and industry conferences.
Establish demo-readiness standards and ensure demonstrations accurately reflect available capabilities, roadmap items, data requirements, and implementation realities.
Partner with portfolio product marketers on launches and commercialization, providing the technical storyline behind major capabilities, releases, and platform investments.
Equip sales, enablement, communications, and marketing teams with technically credible content connecting individual products to the broader Phare OS architecture.
Monitor developments in healthcare AI, agentic systems, data platforms, interoperability, revenue cycle technology, and enterprise software architecture, and translate relevant shifts into recommendations for Product and Marketing leadership.