Senior Director, Security & Safety

Churchill Downs Incorporated•Salem, NH

About The Position

The Senior Director, Security & Safety leads the Security department by overseeing daily security operations, strategic planning, and execution. The role provides direction for Security and Safety personnel, manages staffing and departmental administration, and works with executive leadership to assess and mitigate risks, develop policies, and allocate resources. It also oversees incident response, loss prevention and safety programs, regulatory compliance, security inspections and audits, and reporting. The position maintains working relationships with local law enforcement and helps ensure the safety and security of team members and customers at Rockingham Grand Casino.

Requirements

  • Demonstrated management and leadership skills in security operational effectiveness.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills, with attention to detail and thoroughness.
  • Excellent observational skills.
  • Advanced knowledge of emergency response and disaster plans, security systems and software, and relevant laws and regulations.
  • Ability to remain calm under pressure and make sound decisions quickly.
  • Ability to comprehend, retain, and execute written, verbal, and demonstrated directions, explanations, and guidance.
  • Bachelor’s degree in Law Enforcement, Business Management, or a related field.
  • 10 years of progressive leadership in law enforcement, security operations, or a related field.
  • Must obtain and maintain a valid gaming license, where applicable.
  • May be required to hold a valid driver’s license.
  • Ability to maintain physical fitness and stand, walk, and patrol for extended periods.
  • Ability to perform duties involving sitting or standing, walking, handling objects or controls, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, talking, and hearing.
  • May be required to lift up to 50 pounds.
  • May be required to work long hours, including nights, weekends, and holidays.

Nice To Haves

  • Advanced training or certification in safety and security is strongly preferred.

Responsibilities

  • Provide strategic direction and oversight for Safety & Security personnel, including hiring, training, development, and management.
  • Plan and organize workloads and staff assignments; train, motivate, and evaluate assigned staff.
  • Establish and maintain department standards, guidelines, and objectives, and oversee budgeting, staffing, and other administrative processes.
  • Direct Security personnel responding to security incidents, emergencies, and crises to support swift resolution and minimize disruption.
  • Collaborate with executive leadership to assess and mitigate security risks, develop policies and procedures, and allocate resources.
  • Monitor security personnel performance for compliance with department and property policies and procedures.
  • Develop and implement strategic loss prevention and safety awareness programs.
  • Maintain current knowledge of laws, regulations, and industry trends relevant to gaming security operations and enforce compliance.
  • Oversee the safety and security of team members and customers by monitoring, observing, reporting, and taking appropriate action.
  • Use appropriate telephone and radio protocols as a central point of contact for security-related incidents and emergencies.
  • Oversee routine inspections and audits of the gaming floor, parking lots, and other areas for compliance with security protocols.
  • Review documents concerning security incidents, observations, and activities, and prepare reports for executive leadership and regulatory authorities as needed.
  • Maintain confidentiality of relevant information and follow up on shift reports as needed.
  • Establish and maintain working relationships with local law enforcement agencies.
  • Perform other related duties as assigned.
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