Senior Director, Product Management - Accounting
About The Position
ServiceTitan is the leading software platform for the trades, providing cloud-based solutions for managing and growing home and commercial service businesses. We are passionate about bringing innovative and delightful solutions to traditional problems and workflows. We measure our success based on our customer’s success. We strive for real impact to improve the lives of our customers. ServiceTitan is seeking a Senior Director of Product Management to own our Accounting domain - one of the highest-stakes product areas in the company. Everything in ServiceTitan connects to accounting, and we're at a pivotal moment: building AI-native products that will fundamentally change how contractors run their finances, while creating a world-class accounting experience that scales across every trade and business size we serve. You'll be defining what modern accounting software looks like for the trades — from AP and AR workflows to GL structures, ERP integrations, and the AI-powered experiences that sit on top of all of it. You'll own the roadmap, lead a team of senior PMs, and have a real seat at the table in shaping ServiceTitan's product strategy. If you want to ship products that matter, work in a domain where the complexity is genuinely interesting, and have ownership over your roadmap and your team - this is the role.
Requirements
- 10+ years of product management experience, with leadership experience in b2b SaaS environments
- Deep accounting domain expertise — you understand GL structures, AP/AR workflows, and how ERP systems (Spectrum, Sage, QuickBooks, NetSuite, or similar) model accounting constructs; construction or field services accounting experience is a strong plus
- Proven ability to own complex, cross-functional product areas where architectural decisions have upstream and downstream effects across multiple teams and integrations
- Strong instinct for where AI genuinely improves accounting workflows and the product judgment to know where it doesn't
- Track record of being an influential leader: able to advocate effectively for your team, bring stakeholders along, and build alignment
- Excellent communication to both technical and non-technical audiences, with experience engaging customers constructively and earning their trust
- A bachelor's degree or equivalent practical experience; an MBA or graduate degree is a plus but not required.
Responsibilities
- Define and own the vision for ServiceTitan's accounting platform, building a cohesive, scalable product that works for contractors at every stage of financial maturity
- Build AI-powered accounting features that create real value for the CFO organization — from helping a small operator get off spreadsheets and close their books for the first time, to giving a multi-entity CFO the financial visibility and controls they'd expect from enterprise-grade software
- Provide thought leadership, strategic clarity, and crisp communication to your team and the broader organization on accounting product strategy and roadmap
- Work across engineering, design, finance, and GTM to identify opportunities to simplify the product and deliver results — with a focus on end-to-end ownership, not just your team's surface
- Partner directly with customers to validate direction, build trust, and translate real pain into product insights, strategy and value delivery
- Lead, grow, and advocate for a team of product managers; set a high bar for rigor, customer empathy, and business impact
- Define and obsess over key metrics: product quality, adoption, customer sentiment, and the business outcomes that accounting touches across the platform
Benefits
- Flexible time off
- Learning and development opportunities
- Comprehensive onboarding program
- Leadership training
- Bonusly, peer-nominated awards
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
- FSA and HSA
- 401k match
- Telehealth options including memberships to One Medical
- Parental leave and support
- Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
- On demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
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What This Job Offers
Job Type
Full-time
Career Level
Senior
