Senior Director, Patient Access Strategy & Operations
About The Position
The Senior Director, Patient Access Brand Strategy and Operations develops and executes the Patient Access vision and strategy for future products in Takeda’s portfolio. The role leads the design and implementation of innovative Patient Service Programs (PSPs), ensures the patient voice informs decision-making, and partners cross-functionally to optimize patient access across the product lifecycle. This is a virtual role that may be based anywhere in the continental United States, with travel to Cambridge, Massachusetts, at least twice per month. The position also requires willingness to travel as needed to the home office, meetings, and vendor sites, including overnight trips.
Requirements
- At least 15 years of pharmaceutical industry experience.
- Five to ten years in a leadership position.
- Significant experience in strategic and operational roles related to patient services and access.
- Experience working in a matrix team environment.
- Strong understanding of commercial business areas, including brand management, sales planning and execution, market access, patient advocacy, regulatory environments, and reimbursement challenges.
- Ability to use marketplace and economic knowledge to translate long-term strategy into clear short-term plans and goals.
- Strong leadership and business acumen, with the ability to manage multiple priorities, processes, timelines, and stakeholder expectations.
- Ability to inspire and lead innovation and synergies across teams to maximize productivity and outcomes for therapeutic areas and the overall portfolio.
- Ability to refine team strategy in response to anticipated changes and project industry and global trends to make proactive adjustments.
- Ability to process complex information and summarize it concisely in writing or verbally in a professional manner under time-sensitive conditions.
- Demonstrated success developing and delivering targeted briefings for executive leadership, senior management, and business leaders.
- Well organized, highly motivated, innovative, process driven, and results oriented, with outstanding oral and written communication skills.
- Proven ability to work effectively as a team player and build credibility and confidence within and outside the company.
- Demonstrates a diversity and inclusion mindset and role-models these behaviors.
- Ability and willingness to travel as needed to the home office, meetings, and vendor sites, including overnight trips.
Responsibilities
- Develop the Patient Access vision and strategy for Takeda portfolio drugs in alignment with Business Unit leadership.
- Maintain current Patient Access expertise and monitor external factors that may affect patient access needs.
- Serve as the Business Unit Patient Access subject matter expert and strategic partner across functions and with Business Unit and Franchise Heads.
- Ensure operational success of Patient Access Team strategic initiatives, including hub services, copay services, free drug programs, vendor selection and management, and performance management.
- Partner with senior leadership to implement strategic initiatives across the portfolio.
- Address emerging patient needs proactively through appropriate strategic initiatives and implementation plans.
- Track and measure the team’s performance against metrics and milestones.
- Serve as a strategic Patient Access partner to the Business Unit and participate as an active member of the extended Leadership Team.
- Lead, manage, and motivate teams, with or without direct supervisory authority.
- Manage projects, including oversight of work plans and budgets.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
