(USA) Senior Director, Operations

Walmart • Bentonville, AR

11d • $130,000 - $260,000 • Onsite

About The Position

The Senior Director, Operations is a senior operational and strategic leader who oversees the execution of large-scale, complex projects and programs while developing cross-functional business solutions within Walmart’s Site Merchandise Experience & Strategy team. This exciting opportunity will provide overall strategic direction and drive initiatives that generate revenue and advance Walmart’s digital site experience and will work primarily with product management, merchandising, engineering, and eCommerce strategy partners across Walmart. The role is based in Bentonville, AR (Home Office).

Requirements

• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• 5 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
• Masters: Business Administration
• Masters: Computer Engineering
• Masters: Operations Management
• Project Management Professional - Certification

Responsibilities

• Overseeing the execution of large-scale, complex projects, workstreams, and programs by managing project plans, task timelines, and communication materials — identifying performance standards, developing contingency plans, and managing budget approvals to ensure successful delivery
• Developing recommendations for decision support by sourcing and analyzing data to surface business trends, translating insights into strategic recommendations, and partnering cross-functionally to build processes that meet business goals
• Directing the implementation of business solutions by building key stakeholder partnerships, serving as subject matter expert, developing scorecards and tracking mechanisms, and driving execution through customer service and platform development
• Providing overall strategic direction by analyzing business objectives and customer needs, developing and communicating business strategies, evaluating operational processes, and capitalizing on improvement opportunities
• Developing and implementing strategies to attract, develop, and retain a highly skilled workforce — including diagnosing capability gaps, supporting mentorship and succession planning, and cultivating a culture of integrity, belonging, and continuous learning

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior