Senior Director of Operations (GM))

CHS, Inc. • Devils Lake, ND

5d • Onsite

About The Position

CHS Inc. is hiring a Senior Director of Operations for its Ag Retail division. The role runs the Devils Lake and Drayton business units in northeastern North Dakota, overseeing approximately six direct reports and 150 full-time employees across Grain, Agronomy, and Feed. The position has a strong focus on supporting seasonal business demands during spring planting and fall harvest, including managing a high volume of seasonal staff during peak periods.

The Senior Director is accountable for safe, efficient, and profitable day-to-day operations, including financial results, business process controls, credit and inventory risk, and capital planning. The role builds and develops an accountable team and serves as the primary partner to local Producer Boards, customers, and CHS enterprise teams. Candidates must live within the business unit geography in northeastern North Dakota. Relocation assistance is available for eligible candidates.

Requirements

• High school diploma or GED.
• At least 10 years of experience in Operations and/or Business Operations.
• Prior leadership experience with progressively advancing leadership responsibilities.
• Must live in northeastern North Dakota within the business unit geography.

Nice To Haves

• Agriculture retail experience in Operations or Sales/Marketing/Merchandising.
• Ability to make decisions and work effectively both independently and with a team.
• Bachelor’s degree in Business or an agriculture-related program.
• Co-op experience.

Responsibilities

• Run business unit operations in alignment with company objectives, providing prompt and effective customer service while maximizing efficiency and profit margins.
• Set short-term goals aligned with long-range plans for facility, equipment, and personnel growth.
• Manage financial and market risk with trading and go-to-market teams, including monitoring daily long and short positions for fertilizer, grain, and feed.
• Oversee handling, storage, and transportation, and support month-end close, inventory valuation, contract management, physical inventory, and freight.
• Lead safety and compliance by establishing and implementing safety and equipment maintenance programs to prevent breakdowns and minimize hazards.
• Ensure compliance with company safety policies, procedures, and administration.
• Propose and execute capital projects that create efficiencies, support growth, and meet EHS objectives.
• Lead and develop employees by using team personnel to maximize profitability, providing training and role clarity, and prioritizing talent development and workforce planning.
• Communicate and collaborate with the local Producer Board, senior management, business unit staff, and CHS Enterprise product lines to coordinate consolidated operations and maximize value.
• Educate employees and patrons on cooperative business objectives and stay informed about industry trends to address patron inquiries.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Wellness programs
• Life insurance
• Health and dependent care spending accounts
• Paid time off
• 401(k)
• Pension
• Profit sharing
• Short- and long-term disability
• Tuition reimbursement
• Adoption assistance
• Relocation assistance for eligible candidates
• Compensation may include bonus, incentives, and commissions depending on the position

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED