Sr. Director Individual Giving & Development Operations

Philadelphia Ballet•Philadelphia, PA

14d

About The Position

The Senior Director of Individual Giving & Development Operations is the principal administrator of Building Joy – The Campaign for Philadelphia Ballet. The role oversees individual giving and development operations and works with the Chief Development Officer (CDO) to create and implement strategies for the annual fund, planned giving, major giving, and development operations in coordination with the campaign. As a frontline fundraiser, the Senior Director raises blended annual, capital, endowment, and special gifts from an assigned portfolio of individual donors and prospects at the $25,000-and-higher level. The position helps conclude Philadelphia Ballet’s multimillion-dollar campaign for the new Broad Street Center for Dance and leads and mentors development staff. It oversees the systems, processes, and infrastructure needed for a high-performing development operation, while fostering collaboration, accountability, data-informed decision-making, and exceptional donor service. The role collaborates with colleagues across the Development Department and organization to carry out comprehensive giving plans, and works with the CDO on portfolio processes and performance metrics. The Senior Director maintains a targeted portfolio of 75–100 donor households, cultivates and stewards donors, and supports the development of prospect pipelines and moves management. The position uses Tessitura for campaign and portfolio tracking and reporting, collaborates with Research and Special Events staff, and helps identify prospective trustees with support from the Executive Director, Board, and Chief Advancement Officer. The role supervises the Director of Individual Giving and the Director of Development Operations. The work schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m.; occasional evening and weekend work may be required. Travel is primarily local during the business day, though some out-of-area travel and overnight travel may be expected. The role requires passing criminal and child abuse background checks.

Requirements

Bachelor’s degree in a related field or equivalent relevant experience.
8–10 years of relevant experience in individual giving or major gifts at a nonprofit.
At least two years of experience leading a fundraising team and leading CRM work.
Strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
Experience with Tessitura or another fundraising database program, such as Raiser’s Edge, Salesforce, or Millennium.
Strong verbal and written communication skills.
Good understanding of fundraising, donor cultivation, and moves-management principles and best practices.
Ability to manage multiple donor relationships simultaneously, supported by strong planning and organizational skills and superior attention to detail.
Self-motivated, self-starting, and oriented toward achieving goals.
Ability to establish and maintain effective working relationships in a diverse and multicultural environment.
Ability to manage multiple priorities in a dynamic environment and collaborate across functional areas.
Ability to follow, promote, and enforce safe work practices in accordance with policies and protocols.
Must pass criminal and child abuse background checks as required for the role.

Responsibilities

Build individual relationships with donors and prospects on behalf of Philadelphia Ballet and actively solicit philanthropic gifts.
Achieve annual financial targets.
Develop and execute strategies for individual giving and development operations with the Chief Development Officer.
Oversee systems, processes, and infrastructure that support a high-performing development operation.
Provide leadership, mentorship, and direction to Development staff, fostering collaboration, accountability, data-informed decision-making, and exceptional donor service.
Serve as a key fundraiser to conclude the campaign for the new Broad Street Center for Dance.
Integrate campaign strategy, donor and prospect research and identification, campaign planning, briefings, events, and solicitations into individual giving.
Collaborate with the Chief Development Officer and colleagues across the Development Department and organization to execute comprehensive giving plans.
Track assigned campaign and portfolio performance in Tessitura and produce regular financial, moves-management, prospect-research, and portfolio-metrics reports for interdepartmental review.
Cultivate and steward donors through high-touch, individualized engagement to secure renewed and increased support and deepen relationships.
Maintain a major-donor portfolio of 75–100 donor households.
Oversee coordination and delivery of donor benefits for individual-giving programs.
Develop and systematize, with the Chief Development Officer, processes and best practices for identifying prospects, regularly refreshing gift-officer portfolios, and establishing team performance metrics.
Direct and mentor other frontline fundraisers to support consistent, comprehensive, donor-driven cultivation, solicitation, and stewardship strategies.
Help identify prospective trustees for the Philadelphia Ballet Board with support from the Executive Director, Board, and Chief Advancement Officer.
Collaborate with Research staff to identify and qualify prospects for the expansion campaign and the Excellent Fund.
Develop a comprehensive prospect pipeline and maintain accurate moves-management progress reporting in Tessitura to acquire new major donors.
Collaborate with Special Events staff to use fundraising events to cultivate and steward major donors and prospects through donor-focused messaging, segmentation, and targeted follow-up.
Work performance duty on a rotating schedule and participate in Development activities as required.
Perform additional duties as required by Philadelphia Ballet.
Supervise the Director of Individual Giving and the Director of Development Operations.