Director of Individual Giving

Open Door Legal • San Francisco, CA

22h • Hybrid

About The Position

Open Door Legal (ODL) is pioneering a system of universal access to civil legal representation, with the goal of dramatically reducing poverty and expanding access to justice. The organization has grown 150-fold in 10 years and hopes to finish scaling across San Francisco in the next two years.

The Director of Individual Giving will grow the community of individual donors supporting ODL’s work. The role develops and executes individual giving strategies, cultivates major gifts, runs campaigns, and creates donor communications that turn supporters into champions. The position reports directly to the Chief Advancement Officer and works in coordination with the Development team. The position is hybrid, with a requirement to work from an office at least two days per week; the schedule is coordinated with the Development team. The posting also describes a hybrid expectation of at least three office days per week.

Requirements

• At least five years of managerial and/or director-level experience in nonprofit individual giving, including major gifts and moves management.
• Demonstrated success planning and running annual campaigns, including multichannel appeals.
• Experience with marketing operations tools, such as direct mail and email platforms, and a CRM; Salesforce is preferred.
• Excellent writing, editing, and storytelling skills.
• Strong analytical, organizational, and project management skills.
• Enthusiasm for and commitment to self-learning and professional development.
• Ability and willingness to work from one or more office locations at least two days per week, with the schedule coordinated with the Development team.
• High comfort level learning and using technology and case management systems; ODL uses Salesforce, Dropbox, and Google Suite.
• Commitment to equal access to justice and ODL’s values.
• Legally authorized to work in the U.S. without sponsorship.

Nice To Haves

• Experience working with low-income and vulnerable populations.
• Experience working in a human services or legal nonprofit.
• Having lived a significant period of your life in San Francisco proper, particularly with a connection to the Bayview/Hunters Point, Excelsior, Sunset, Western Addition, Tenderloin, or Mission neighborhoods.

Responsibilities

• Develop and execute the annual campaign plan and broader individual giving strategy, including new donor acquisition, renewal, upgrades, and recurring giving.
• Personally manage a major gifts portfolio from cultivation through solicitation and stewardship using disciplined moves management.
• Run fundraising marketing operations, including the campaign calendar, audience segmentation, email and digital appeals, donation pages, and tracking, in partnership with the Development Operations Associate and Senior Engagement Coordinator.
• Own fundraising messaging, including appeals, impact stories, and stewardship content, ensuring donor communications are consistent, compelling, and aligned with ODL’s brand and media policy.
• Analyze campaign and portfolio results, adjust strategy, and advise the Chief Advancement Officer.
• Embrace and embody ODL’s values of teamwork, grit, caring, passion, and dynamism.

Benefits

• Conditional loan repayment assistance for staff pursuing 10-year public interest debt forgiveness: ODL will pay the minimum payment on qualifying loans.
• Medical, dental, and vision plan offerings at 100% coverage.
• Four weeks of vacation and two weeks of sick/care leave.
• Flexible work hours.
• Paid parental leave.
• 401(k)/retirement account.
• Financial investment in individual professional development, which may include mentorship, coaching, conferences, workshops, and other learning opportunities.
• Best-in-class technology solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed