Sr. Director Individual Giving & Development Operations

Philadelphia Ballet•Philadelphia, PA

15d

About The Position

The Senior Director of Individual Giving & Development Operations is the principal administrator of Building Joy – The Campaign for Philadelphia Ballet. The role oversees individual giving and development operations and works with the Chief Development Officer to create and implement strategies for the annual fund, planned giving, major giving, and development operations in connection with the campaign. As a frontline fundraiser, the Senior Director raises blended annual, capital, endowment, and special gifts from an assigned portfolio of individual donors and prospects at the $25,000-and-higher level. The position leads the systems, processes, and infrastructure that support a high-performing development operation, while providing leadership, mentorship, and direction to Development staff. It serves as a key fundraiser helping conclude Philadelphia Ballet’s multimillion-dollar campaign for the new Broad Street Center for Dance, and integrates campaign strategy, prospect research, planning, briefings, events, and solicitations into individual giving. The role maintains a targeted portfolio of 75–100 donor households, builds donor relationships through individualized cultivation and stewardship, and directs consistent donor-driven strategies across frontline fundraisers. It collaborates with colleagues across the Development Department and organization, including research and special events staff, and tracks performance and portfolio activity in Tessitura. The position supervises the Director of Individual Giving and the Director of Development Operations. The normal schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required. Travel is primarily local during the business day, with some out-of-area and overnight travel expected. The role requires passing criminal and child abuse background checks.

Requirements

Bachelor’s degree in a related field or equivalent relevant experience.
Eight to ten years of relevant experience in a nonprofit individual-giving major-gifts role.
At least two years of experience leading a fundraising team and leading CRM work.
Strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
Experience with Tessitura or another fundraising database, such as Raiser’s Edge, Salesforce, or Millennium.
Strong verbal and written communication skills.
Good understanding of fundraising, donor cultivation, and moves-management principles and best practices.
Ability to manage multiple donor relationships simultaneously, supported by strong planning and organizational skills and attention to detail.
Self-motivation, initiative, and a goal-achievement orientation.
Ability to establish and maintain productive working relationships in a diverse and multicultural environment.
Ability to manage multiple priorities in a dynamic environment and collaborate across functional areas.
Ability to follow, promote, and enforce safe work practices in accordance with policies and protocols.
Must pass criminal and child abuse background checks as required for the role.

Responsibilities

Build individual relationships with donors and prospects on behalf of Philadelphia Ballet.
Actively solicit philanthropic gifts and achieve annual financial targets.
Develop and execute individual-giving and development-operations plans with the Chief Development Officer.
Oversee the systems, processes, and infrastructure needed to support a high-performing development operation.
Lead, mentor, and direct Development staff, fostering collaboration, accountability, data-informed decision-making, and exceptional donor service.
Serve as a key fundraiser to help conclude Philadelphia Ballet’s multimillion-dollar campaign for the new Broad Street Center for Dance.
Integrate campaign strategy, donor and prospect research, campaign planning, briefings, events, and solicitations into individual giving.
Collaborate with the Chief Development Officer and colleagues across the Development Department and organization to execute comprehensive giving plans.
Track campaign and portfolio performance in Tessitura and produce regular financial, moves-management, prospect-research, and portfolio-metrics reports for interdepartmental review.
Cultivate and steward donors through individualized, high-touch engagement to secure renewed and increased support and deepen donor relationships.
Maintain a major-donor portfolio of 75–100 households.
Oversee coordination and delivery of donor benefits across individual-giving programs.
Work with the Chief Development Officer to establish processes and best practices for identifying new prospects, regularly refreshing gift-officer portfolios, and setting team performance metrics.
Direct and mentor other frontline fundraisers to ensure consistent, comprehensive, donor-driven cultivation, solicitation, and stewardship strategies.
Help identify prospective Philadelphia Ballet Board trustees with support from the Executive Director, Board, and Chief Advancement Officer.
Collaborate with Research staff to identify and qualify prospects for the expansion campaign and the Excellent Fund.
Develop a comprehensive prospect pipeline and maintain accurate moves-management progress reporting in Tessitura to acquire new major donors.
Work with Special Events staff to use fundraising events to cultivate and steward major donors and prospects, including donor-focused messaging, segmentation, and targeted follow-up.
Work performance duty on a rotating schedule and participate in Development activities as required.
Perform additional duties as required by Philadelphia Ballet.