Sr Dir I O Engineering - Remote

UnitedHealth Group•Eden Prairie, MN

4d•$159,300 - $273,200•Remote

About The Position

As Senior Director of DevOps and SRE for Optum Health Financial Tech within Optum Technology, this leader oversees the DevOps/SRE horizontal function across core platforms including UM/CM/CCP/Clinical AI and Curo. The role leads an engineering organization of 70–100+ team members across Directors, Managers, and AIOps pods, maintaining 24x7 operational reliability while responding to shifting priorities, outages, security demands, and delivery timelines. The leader sets multi-year DevOps/SRE strategy and operational standards, advances AI adoption, and drives reliability, FinOps, infrastructure governance, automation, and operational cost savings. The position is remote from anywhere in the U.S.; hires in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Remote employees must comply with UnitedHealth Group’s Telecommuter Policy. The annual salary range is $159,300–$273,200 based on full-time employment. Benefits include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase program, and a 401(k) contribution, subject to eligibility requirements.

Requirements

At least 7 years of progressive engineering leadership experience in DevOps, Site Reliability Engineering (SRE), or Infrastructure Operations.
At least 3 years of experience managing engineering leaders (Directors or Managers) and multifunctional engineering teams.
At least 3 years of experience owning 24x7 operational reliability, major incident management, outage resolution, and disaster recovery for enterprise applications.
At least 3 years of experience directing CI/CD pipelines, DevSecOps practices, cloud or hybrid infrastructure (IaC, Kubernetes), and modern automation strategies.
At least 2 years of experience managing operational budgets, vendor or offshore resources, or FinOps cost-optimization programs.

Nice To Haves

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.
Experience implementing AIOps automation, event correlation, and AI-enabled operational tooling in healthcare or financial technology environments.
Strong analytical judgment and demonstrated ability to validate stakeholder requests before committing engineering resources.
Highly self-motivated, purpose-driven leadership and fulfillment in solving complex technical and operational challenges.
Proven record consolidating fragmented operational models into unified, high-performing shared services.

Responsibilities

Lead direct reports and an engineering organization of 70–100+ team members across Directors, Managers, and AIOps pods to maintain 24x7 operational reliability.
Evaluate, validate, and prioritize business, security, and technical requests so engineering resources focus on high-impact, valid solutions.
Navigate operational challenges such as staffing changes, security vulnerability remediation, platform outages, and aggressive delivery timelines.
Define and execute the multi-year DevOps/SRE strategy, CI/CD pipeline standards, enterprise observability, and operational roadmap.
Integrate enterprise AI tools, set AI goals in development plans, align hiring with AI competencies, and remove barriers to AI adoption.
Drive FinOps practices, infrastructure governance, and AIOps automation—including automated remediation, intelligent alerting, and event correlation—to reduce toil and O&M costs.
Oversee disaster recovery, incident management, application security patching, and regulatory compliance, including HIPAA and HiTech, across in-scope applications.
Embed transparency, fairness, and accountability to champion ethical AI throughout the operational and engineering delivery lifecycle.
Establish SLOs, SLIs, error budgets, and end-to-end observability strategies to balance delivery speed with platform stability.
Foster high performance, goal orientation, continuous learning, and intrinsic motivation across the engineering organization.