Senior Director of Clinical Services | $10,000 Sign-On Bonus

BAKER PLACES•San Francisco, CA
•$149,000 - $160,000

About The Position

The Senior Director of Clinical Services is a senior role responsible for translating the organization’s mission, vision, and strategic priorities into actionable plans and measurable results. The role focuses on client and staff care in clinical programs and partners closely with executive leadership, the Senior Management Team, and external stakeholders to align programs with best practices and licensing requirements. The position serves as clinical authority for assigned CCL-licensed and other clinical programs, serves as Administrator for CCL programs, establishes clinical systems and standards of care, and supervises the Residential Services Project Director and Case Management Project Director. It supports program operations, recovery culture, clinical quality improvement, policies and procedures, staffing, budgets, grants, community partnerships, reporting, and crisis response. The role includes rotating on-call and after-hours assistance and occasional flexible hours, including possible nights and weekends.

Requirements

  • Licensed in California as an LCSW, LPCC, LMFT, or Psy.D.
  • Experience in community mental healthcare, substance use disorders, HIV/AIDS, or integrated healthcare settings.
  • Experience with direct staff supervisory and/or management responsibilities.
  • Prior supervisory experience with management-level clinical and non-clinical staff.
  • Self-motivated and directed, with strong relationship-building skills, experience in infrastructure development, and a high value for diversity.
  • Demonstrated effective management and leadership skills with diverse populations.
  • Ability to establish collaborative partnerships with supervisees, colleagues, and community organizations.
  • Strong written and verbal communication skills.
  • Knowledge and understanding of trauma-informed and other evidence-based therapeutic principles and practices.
  • Flexibility, adaptability, and ability to focus on workflow processes, procedures, budgetary guidelines, and documentation/productivity standards.
  • Effective time management and ability to meet deadlines.
  • Availability to work flexible hours occasionally, including possible nights and weekends, and to participate in the agency on-call LPHA rotation.
  • Proficiency with Microsoft products.
  • Exemplary customer service, compassion, and care in all duties and interactions.

Responsibilities

  • Act as the clinical authority of assigned CCL-licensed programs and other clinical programs.
  • Establish clinical systems and standards of care.
  • Supervise the Residential Services Project Director and Case Management Project Director.
  • Serve as the Administrator for CCL programs.
  • Participate in LPHA duties.
  • Work with direct reports and Finance to maintain program budgets and supplies.
  • Build and maintain community partnerships to ensure program functions smoothly within the larger behavioral health system.
  • Establish and maintain a recovery culture and philosophy within the programs.
  • Participate in the CQI process.
  • Aid in creating clinical program and agency policies and procedures.
  • Complete and participate in incident investigations and summaries with PX (HR), and report findings to the Chief Clinical Officer.
  • Conduct weekly supervision with direct reports and review subordinate staff’s weekly supervision.
  • Participate in staff hiring, orientation, and annual performance evaluations.
  • Participate in management of clinically focused federal, state, and local funding and related grants.
  • Provide crisis response and intervention, including rotating on-call and after-hours assistance, and provide crisis consultation to families, the public, and legal entities.
  • Prepare and submit monthly clinical status reports for assigned programs.
  • Attend community and agency meetings as a representative of clinical services.
  • Promote the agency’s mission, purpose, and values in relationships with internal and external partners.
  • Perform other duties as assigned.

Benefits

  • $10,000 sign-on bonus: $5,000 paid upon hire and $5,000 after successful completion of the six-month probationary period.
  • Medical, dental, and vision insurance for employees and eligible spouses and children.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Employer-matching contributions to a 403(b) retirement plan.
  • Generous paid time off.
  • Professional development.
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