Senior Director of Business Development

Jackson Healthcare•Alpharetta, GA
•Hybrid

About The Position

The Senior Director of Business Development is responsible for achieving individual performance metrics and monthly and annual search production goals. The role develops new business for Jackson Physician Search by identifying and contacting prospective clients, arranging meetings, presenting physician recruiting services to healthcare decision-makers, negotiating and closing sales contracts, and building relationships with current and prospective clients. The position works with recruiting teams to manage client relationships and connect clients with the recruiter assigned to each search. It also handles escalated client calls, gathers and shares customer feedback, and promotes services at trade shows. The role participates with senior leadership in developing strategic goals and objectives and advises clients on searches to meet healthcare staffing needs. It involves 35–50% regional travel within a multi-state territory, regular office presence, and a hybrid schedule requiring at least four days in the office. The position is full-time at 40 hours per week. Evening or weekend work may be needed for conferences, client dinners, or productivity goals.

Requirements

  • At least 10 years of outside solution sales experience or at least 5 years of healthcare staffing sales experience.
  • Proven success securing new business within an assigned territory.
  • Proven success confidently presenting services to clients.
  • Stable employment history with verifiable references.
  • Valid driver’s license and no major driving violations.
  • Ability to build and maintain client business relationships.
  • Ability to handle escalated client calls professionally and calmly.
  • Professionalism and confidence communicating with medical professionals and hospital executives.
  • Ability to produce results in a high-pressure, time-sensitive, deadline-driven environment.
  • Ability to accurately project individual performance and use sound judgment in selecting methods and techniques.
  • Ability to work on diverse issues requiring evaluation of business needs and sustained concentration.
  • Excellent prospecting, cold calling, face-to-face presentation, and closing skills.
  • Strong interpersonal, strategic communication, and relationship-building skills.
  • Strong organizational and computer skills.
  • Excellent verbal and written communication, time management, multitasking, and problem-solving skills.
  • Proficiency in Microsoft Office Suite or related software.
  • Ability to multitask and complete work while traveling.
  • Ability to communicate clearly and accurately with colleagues, partners, speakers, and clients in person, by phone, by video, and in writing.
  • Ability to review emails, web pages, reports, presentations, and other items or people virtually or in person for up to 8 hours per day.
  • Ability to exercise independent judgment and make decisions with limited standardization.
  • Ability to speak, read, and write, and to use a telephone and computer.
  • Ability to meet the physical demands necessary to perform the essential functions of the job, with reasonable accommodations where applicable.

Nice To Haves

  • Bachelor’s degree.
  • CRM proficiency.

Responsibilities

  • Participate with senior leadership to develop strategic goals and objectives.
  • Receive escalated client calls and handle them appropriately.
  • Research and source potential new business leads by phone and email.
  • Schedule in-person meetings and present physician recruiting services to decision-makers, including C-suite executives.
  • Develop and maintain working relationships with current and prospective clients.
  • Negotiate and close sales contracts, with a focus on new business.
  • Partner with recruiting teams to manage client relationships and match physicians with defined needs.
  • Make service recommendations and relay customer feedback.
  • Promote services at trade shows.
  • Achieve monthly and annual search production goals.
  • Gather, analyze, interpret, and present relevant data to clients to support their decisions.
  • Advise or make recommendations to clients about conducting searches and filling healthcare facility staffing needs.
  • Resolve associate and client issues using creative approaches and evaluation of data.
  • Communicate with clients regularly by phone, email, and/or text, and provide verbal and written confirmations of information.

Benefits

  • Competitive benefits and paid time off.
  • Wellness Program.
  • 401(k) with company match.
  • President’s Club trips.
  • Kickoff and mid-year events.
  • Volunteer opportunities and charitable match program.
  • Awards and recognition opportunities.
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