Senior Director, Marketing Operations
About The Position
Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are looking for a Senior Director, Marketing Operations to own the global marketing operating model that connects strategy to execution across campaigns, launches, media, lifecycle, and critical business initiatives (retail, DTC, commercial, membership). This role is the “COO of Marketing,” responsible for planning, ways of working, and cross‑functional alignment so Oura delivers exceptional, on‑brand work on time and on budget at global scale.
Requirements
- 15+ years in global marketing operations, marketing strategy & operations, or related fields, with experience in high‑growth, fast‑paced environments.
- Proven ability to establish systems and processes in dynamically scaling organizations and to see them through from design to adoption.
- Excellent communication and interpersonal skills; able to influence and collaborate effectively across all levels, including senior executives and external partners.
- Experience working closely with brand, creative, product marketing, growth/media, retail, and production teams, with a strong appreciation for creative quality.
- Demonstrated strength in partnering with Finance (FP&A) on budgeting, forecasting, and investment decisions.
- Track record of taking ambiguous, cross‑functional problems, framing them clearly, identifying a path forward, and driving initiatives over the finish line.
- Proven people‑leadership experience managing and developing high‑performing teams.
Responsibilities
- Design and evangelize the Global Marketing Operations Program: Create, communicate, and continuously improve a global operations program that ensures our marketing work is high quality, on time, and on budget, and matches the Oura brand experience across markets and channels.
- Own the marketing operating model and ways of working: Build consistent, coordinated processes across the entire Marketing organization (including agencies and contractors) that connect strategy and execution: planning rhythms, intake and prioritization, tiering frameworks, creative review/approval, and launch governance.
- Lead planning and launch orchestration: Partner with Product Marketing, Integrated Marketing, Creative, Comms, and Commercial to lead annual and in‑year planning for campaigns, product and feature launches, and key business initiatives. Ensure there is a single, realistic roadmap and calendar that Marketing can execute against.
- Drive cross‑functional alignment and change leadership: Take vague operating‑model problems (e.g., “creative review is inconsistent,” “launches feel last‑minute”), frame them crisply, align senior stakeholders on decisions and decision‑rights, and drive implementation and adoption across teams.
- Partner with Finance on investment governance: Work with FP&A to connect the marketing roadmap and production investment choices to business outcomes. Provide visibility into where we are investing, how we are pacing vs. plan, and how learnings should inform future spend and focus.
- Lead and develop the Marketing Ops team: Manage and mentor a team of ~10 marketing ops specialists (e.g., Project Managers, Producers and Program Managers), creating a strong culture of clarity, reliability, and service to the broader org.
- Support performance tracking and continuous improvement: Partner with analytics and channel leads to support tracking, analyzing, and reporting on marketing department and campaign‑specific performance metrics, and use these insights to refine processes and planning.
Benefits
- Competitive salary and equity packages
- Health, dental, vision insurance, and mental health resources
- An Oura Ring of your own plus employee discounts for friends & family
- 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
- Paid sick leave and parental leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
