Senior Director, Head of Marketing Operations

ADP • Roseland, NJ

2h

About The Position

ADP is hiring a Senior Director, Head of Marketing Operations. The Senior Director, Head of Marketing Operations serves as a highly strategic, operational, and creative partner to the Chief Marketing Officer. This role operates at the center of the marketing organization, driving execution against critical priorities, shaping executive-level communications, and ensuring alignment across senior leadership. This is a high-intensity, high-visibility role designed for an exceptional, high-potential leader who aspires to become a future CMO. The ideal candidate brings intellectual rigor, creative storytelling capability, and relentless drive, with the resilience and grit required to operate in a fast-paced, demanding executive environment.

Requirements

• Bachelor’s degree required; advanced degree preferred
• 8-10 years of experience in consulting (e.g., Bain, BCG, McKinsey) and/or top-tier corporate strategy, marketing, or chief of staff roles
• Proven experience supporting senior executives or C-level leaders
• Exceptional intellectual horsepower – highly analytical, structured thinker with strong business acumen
• Creative excellence – ability to produce best-in-class presentations combining strategy, storytelling, and visual design
• Executive presence – confidence and maturity to operate alongside senior leadership
• Relentless work ethic – thrives in a high-demand environment with extended hours and shifting priorities
• Resilience and grit – demonstrates determination, adaptability, and stamina under pressure
• Communication mastery – outstanding written and verbal communication skills
• Bias for action – self-starter who anticipates needs and executes with urgency
• Highly organized and detail-oriented with the ability to manage multiple priorities simultaneously
• Collaborative and influential – able to build trust across all levels of the organization

Responsibilities

• Act as a strategic thought partner to the CMO, supporting decision-making, prioritization, and execution of key initiatives
• Lead a global marketing transformation in partnership with the CMO
• Serve as an extension of the CMO in day-to-day operations, maintaining alignment across marketing, executive leadership (XCOM), and cross-functional stakeholders
• Lead the development of high-impact executive presentations (e.g., board updates, town halls, XCOM meetings), ensuring compelling storytelling and visual excellence
• Translate complex business concepts into clear, persuasive, and creative narratives
• Drive preparation and orchestration of meetings, including agendas, briefing materials, and follow-ups
• Identify and solve problems proactively, anticipating needs in a dynamic and fast-moving environment
• Partner closely with marketing leadership to track progress against strategic objectives and ensure accountability
• Lead or support special projects, strategic analyses, and transformation initiatives as needed
• Bring a consulting-style approach to structured problem solving, synthesis, and communication
• Maintain a high level of discretion and professionalism in handling confidential and sensitive information
• High expectation of sound judgment, EQ, and the ability to operate within nuance and standard operating procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Senior