Senior Director, Global Communications

PlayStation Global•San Mateo, CA

4h•$256,700 - $385,100•Hybrid

About The Position

Sony Interactive Entertainment (SIE), the company behind the PlayStation brand, is seeking a Senior Director, Global Communications to serve as a strategic advisor and operating partner to the VP, Global Communications. The role helps shape and execute integrated communications strategies that advance SIE’s business priorities and elevate its games, creators, studios, products, and brand. The Senior Director leads the day-to-day management of the global Software Communications team, driving operational excellence and alignment across product communications, media relations, and team operations. The role also serves as a senior external communications leader, responsible for influential media relationships, issues management, proactive storytelling, and spokesperson duties as needed. Working with Global Communications Senior Leadership, the Senior Director turns strategic priorities into communications programs, compelling narratives, and measurable results. The position is based in San Mateo, California, with a hybrid schedule requiring one to two days per week in the office. The estimated base pay range is $256,700–$385,100 USD. The position is eligible for SIE’s benefits package and may be eligible for a bonus.

Requirements

18 or more years of communications experience, including significant experience in senior leadership roles.
Experience leading large, global, matrixed communications teams in a complex, fast-paced organization.
Demonstrated success building high-performing teams through operational excellence, talent development, and organizational change.
Strong track record leading communications for major product, software, or entertainment launches.
Significant experience managing sensitive issues, reputational challenges, and high-profile communications situations.
Deep relationships with top-tier media and the ability to engage credibly with senior journalists and industry influencers.
Demonstrated ability to operate with strategic vision and operational discipline.
Experience managing budgets, agencies, and complex cross-functional stakeholders.
Familiarity with digital tools, analytics, and emerging technologies, including AI applications in communications.
Excellent judgment, executive presence, and ability to influence senior and executive stakeholders.

Nice To Haves

Experience working closely with entertainment properties, creative teams, or game studios.

Responsibilities

Advise and partner with the VP, Global Communications on team priorities, communications strategy, and resource allocation.
Translate leadership vision and business priorities into communications plans, organizational priorities, and measurable outcomes.
Make senior-level decisions on communications issues requiring judgment, speed, and coordination across teams and markets.
Drive operational rigor, prioritization, accountability, and alignment across the communications organization.
Identify capability and capacity gaps and build structures and processes to address evolving business needs.
Help guide the Software Communications team’s long-term organizational planning, capability development, succession planning, and continuous improvement.
Contribute to integrated global communications strategies supporting PlayStation’s product, game, studio, and brand priorities.
Develop narratives that elevate PlayStation Studios, hardware, services, and the broader brand across gaming, entertainment, technology, and culture.
Ensure consistent storytelling across products, games, studios, creators, and corporate priorities.
Coordinate communications readiness for launches, business milestones, partnerships, reputational issues, and emerging risks.
Provide counsel during sensitive or fast-moving situations, helping teams assess risk, align messaging, engage stakeholders, and determine external responses.
Give cross-functional stakeholders clear visibility into announcement plans, performance metrics, issues, risks, and communications status.
Serve as a senior liaison to Sony Group teams and other internal and external partners on cross-functional initiatives.
Lead annual communications planning, prioritization, and resource management for the Software Communications team.
Manage the day-to-day operation of the global team and enable the VP to focus on enterprise strategy, executive counsel, major business decisions, and top-priority external issues.
Partner with Senior Communications Leadership on organizational design, talent development, and succession planning.
Build operating rhythms and updates that give leadership visibility into priorities, workload, risks, and performance.
Establish frameworks for campaign planning, measurement, postmortems, and sharing best practices.
Oversee staffing strategy, team structure, and capability development to meet changing business needs and periods of intense communications activity.
Implement processes and programs to improve the speed, quality, consistency, and scalability of work across regions and teams.
Set stretch goals and foster creative thinking, accountability, agility, and continuous improvement.
Use cultural and industry trends to encourage stronger campaign ideas and more relevant storytelling.
Set the strategic direction for PlayStation’s global media bureau and make media relations an always-on discipline.
Build and maintain senior-level relationships with influential journalists and cultural voices.
Represent the company with top-tier media during complex, sensitive, or fast-moving situations, including serving as a spokesperson as needed.
Engage priority media proactively between major announcements to sustain momentum and create opportunities for broader business, product, studio, and creator stories.
Identify emerging narratives and potential reputational issues early and develop strategies to address them.
Strengthen PlayStation’s ability to compete for attention in an active communications environment.
Lead proactive media engagement that improves understanding of PlayStation’s business and elevates its position across gaming, entertainment, technology, and culture.
Collaborate with other team leads to implement communications tools and platforms, including responsible AI adoption to improve efficiency, insights, and output quality.