Senior Director-Family Support

All Star Children•Sarasota, FL

About The Position

The Senior Director of Family Support provides strategic leadership, program development, and operational oversight for case management, peer support, and foster care campus programming at ASCF. The role establishes and strengthens agency activities that promote youth and family engagement and empowerment, lived experience, systems advocacy, and collaboration to increase safety, stability, and positive outcomes for families involved with the child welfare system. Key areas include developing, growing, and sustaining High Fidelity Wraparound, Lived Experience/Peer Specialist, and campus foster home programming, as well as enhancing strategic partnerships, community engagement, and cross-systems collaboration. The Senior Director works with executive and clinical leadership, case management staff, foster parents, community partners, and other stakeholders to ensure services are trauma-informed, family-driven, strengths-based, culturally responsive, and aligned with evidence-based and best-practice approaches. The role also supports a sense of community and a culture of trauma-informed care among families residing on campus. The successful candidate must support ASCF’s mission and vision and work with agency leadership to develop innovative, integrated approaches for children and families impacted by trauma and child welfare involvement. Responsibilities include designing and sustaining family support programming; supervising staff and programs; ensuring compliance and documentation; overseeing campus foster parent support and licensing-related processes; leading High Fidelity Wraparound implementation and sustainability; developing peer support services; and building community and cross-system partnerships. Candidates must successfully pass a background check and drug screening before hire.

Requirements

A master’s degree in Social Work, Psychology, Counseling, Human Services, Public Administration, or a closely related field is preferred; a bachelor’s degree with substantial relevant leadership experience may be considered.
At least 7–10 years of supervisory, program management, or organizational leadership experience.
Demonstrated experience developing, implementing, or overseeing family-centered programs and services.
Experience building collaborative relationships across agencies, organizations, and community systems.
Experience working with children and families impacted by trauma, foster care, and child welfare involvement.
Knowledge of Florida’s child welfare system, including community-based care, foster care, family reunification, and permanency processes.
Strong understanding of trauma-informed, family-centered, strengths-based, and culturally responsive practices.
Ability to engage families with complex needs using approaches that promote dignity, partnership, self-determination, and empowerment.
Strong relationship-building and communication skills, including the ability to collaborate with diverse stakeholders and systems.
Commitment to ethical practice, confidentiality, professional boundaries, and continuous learning.
Must successfully pass a background check and drug screening before hire.

Nice To Haves

Master’s degree in Social Work, Psychology, Counseling, Human Services, Public Administration, or a closely related field.

Responsibilities

Work with program leadership to design, develop, implement, and sustain family support programming.
Maintain documentation for program fidelity monitoring, grants and contracts compliance, and program evaluation.
Provide leadership, supervision, coaching, and performance management for assigned staff and programs.
Coordinate family support with other ASCF services and ensure programs comply with organizational policies, contractual obligations, confidentiality requirements, professional standards, and accreditation expectations.
Promote a positive, collaborative, accountable, and learning-oriented organizational culture; perform other duties in support of ASCF’s mission and priorities.
Ensure compliance with and address issues related to the DCF Child Placing Agency license, home leasing documents, and ASCF Foster Parent Agreements.
Oversee foster parent recruitment as needed and ensure appropriate vetting and onboarding of campus foster parents.
Lead initiatives to support and engage foster parents and strengthen the campus foster parent culture; maintain regular communication to identify needs and opportunities for support.
Coordinate with clinical and program leadership to support collaboration between foster parents and service delivery teams, and strengthen placement stability, caregiver satisfaction, and the fostering experience.
Build and maintain relationships with SCC out-of-home licensing and case management teams.
Lead development, implementation, and sustainability of High Fidelity Wraparound within ASCF’s Case Management Program and integrate its principles into existing case management services.
Train, coach, supervise, mentor, and support case management staff in Wraparound practices; coordinate training, consultation, and certification with external trainers and technical assistance providers.
Establish Wraparound implementation plans, workflows, referral processes, documentation standards, service expectations, fidelity monitoring, outcome measures, and continuous-improvement strategies.
Develop long-term Wraparound sustainability strategies covering staffing, funding, partnerships, and operational infrastructure.
Develop and sustain a peer support/specialist program, including role definitions, qualifications, supervision, training, service protocols, referral pathways, documentation, and coordination with clinical and case management programs.
Collaborate with community partners to strengthen the peer support workforce and establish measures and feedback mechanisms for evaluating peer program engagement, satisfaction, effectiveness, and impact.
Facilitate cross-system collaboration with child welfare agencies, behavioral health providers, schools, caregivers, and community partners to support coordinated, individualized care.
Connect children and families with natural, informal, and community-based supports; develop partnerships that expand resources, reduce service gaps, and improve continuity of care.
Work with agency leadership on community engagement strategies aligned with ASCF’s strategic priorities and identify opportunities for joint programming, training, community education, and shared resources.
Serve as the main point of contact for SCC licensing and placement teams and represent ASCF campus programs to community stakeholders and programs.
Develop and oversee processes for Family Team Meetings, follow-up consultation, and birth family engagement activities.
Develop and maintain a list of community resources and programs to support referrals.