Senior Director-Family Support

All Star Children•Sarasota, FL

14h

About The Position

The Senior Director of Family Support provides strategic leadership, program development, and operational oversight for case management, peer support, and foster care campus programming at ASCF. The role develops and strengthens agency activities that promote youth and family engagement and empowerment, lived experience, systems advocacy, and collaboration to improve safety, stability, and outcomes for families involved with the child welfare system. Major areas of responsibility include developing, growing, and sustaining High Fidelity Wraparound, Lived Experience/Peer Specialist, and campus foster home programming, while strengthening strategic partnerships, community engagement, and cross-systems collaboration. The Senior Director works collaboratively with executive and clinical leadership, case management staff, foster parents, community partners, and other stakeholders to ensure services are trauma-informed, family-driven, strengths-based, culturally responsive, and aligned with evidence-based and best-practice approaches. The position also helps build a sense of community and a culture of trauma-informed care among families residing on campus. The successful candidate will support ASCF leadership in developing innovative, integrated approaches for children and families impacted by trauma and child welfare involvement. The role provides leadership, supervision, coaching, and performance management for assigned staff and programs; oversees program fidelity, compliance, evaluation, and sustainability; and coordinates campus foster parent support, High Fidelity Wraparound implementation, peer support integration, and community and systems partnerships. Candidates must successfully pass a background check and drug screening before hire.

Requirements

Minimum of 7–10 years of supervisory, program management, or organizational leadership experience.
Demonstrated experience developing, implementing, or overseeing family-centered programs and services.
Experience building collaborative relationships across agencies, organizations, and community systems.
Experience working with children and families impacted by trauma, foster care, and child welfare involvement.
Knowledge of Florida's child welfare system, including community-based care, foster care, family reunification, and permanency processes.
Strong understanding of trauma-informed, family-centered, strengths-based, and culturally responsive practices.
Ability to engage families with complex needs using approaches that promote dignity, partnership, self-determination, and empowerment.
Strong relationship-building and communication skills, including the ability to collaborate with diverse stakeholders and systems.
Commitment to ethical practice, confidentiality, professional boundaries, and continuous learning.
Candidates must successfully pass a background check and drug screening prior to hire.

Nice To Haves

Master's degree in Social Work, Psychology, Counseling, Human Services, Public Administration, or a closely related field preferred.
A bachelor's degree with substantial relevant leadership experience may be considered.

Responsibilities

Work with program leadership to design, develop, implement, and sustain family support programming.
Maintain documentation for program fidelity monitoring, grants and contracts compliance, and program evaluation.
Provide leadership, supervision, coaching, and performance management for assigned staff and programs.
Coordinate family support with other ASCF services and supports in collaboration with agency leadership across departments.
Ensure programs comply with organizational policies, contractual obligations, confidentiality requirements, professional standards, and accreditation expectations.
Promote a positive, collaborative, accountable, and learning-oriented organizational culture.
Address compliance matters related to the DCF Child Placing Agency license, home leasing documents, and ASCF Foster Parent Agreements.
Oversee and support foster parent recruitment as needed, and ensure appropriate vetting and onboarding of campus foster parents.
Lead initiatives that support and engage foster parents and strengthen the campus fostering culture; maintain regular communication with foster parents about strengths, challenges, needs, and support opportunities.
Coordinate with clinical and program leadership to support effective collaboration between foster parents and ASCF service teams, and strengthen placement stability, caregiver satisfaction, and the fostering experience.
Build and maintain collaborative relationships with SCC out-of-home licensing and case management teams.
Lead the development, implementation, and sustainability of High Fidelity Wraparound in ASCF's Case Management Program and integrate its principles into existing services.
Train, coach, supervise, mentor, and support case management staff in developing Wraparound skills and competencies.
Establish Wraparound implementation plans, workflows, referral processes, documentation standards, and service delivery expectations consistent with the model.
Coordinate Wraparound training, coaching, consultation, and certification with external trainers and technical assistance providers; support ongoing staff development and continuous improvement.
Monitor Wraparound fidelity, family engagement, service coordination, client outcomes, and program performance; develop feedback mechanisms to assess engagement, satisfaction, effectiveness, and impact.
Develop long-term sustainability strategies for Wraparound, including staffing, funding, partnerships, and operational infrastructure.
Develop, implement, and sustain a peer support/specialist program responsive to the needs of families served by ASCF.
Establish peer support personnel roles, qualifications, supervision, training, service protocols, referral pathways, documentation expectations, and coordination with clinical and case management programs.
Collaborate with community partners to strengthen and support the peer support workforce, and establish measures and feedback mechanisms to assess the program's engagement, satisfaction, effectiveness, and impact.
Facilitate cross-system collaboration with child welfare agencies, behavioral health providers, schools, caregivers, and other community partners to coordinate individualized care.
Connect children and families with natural, informal, and community-based supports; develop partnerships to expand resources, reduce service gaps, and improve continuity of care.
Collaborate with agency leadership on community engagement strategies aligned with ASCF's strategic priorities and identify opportunities for joint programming, training, community education, and shared resources.
Serve as the main point of contact for SCC licensing and placement teams and represent ASCF campus programs to community stakeholders and programs.
Develop and oversee processes for Family Team Meetings, follow-up consultation, and birth family engagement activities.
Develop and maintain a list of community resources and programs to support referrals.
Perform other duties as assigned in support of ASCF's mission and organizational priorities.