Senior Director, Facilities Management

JLL • Wayne, NJ

4d • $130,000 - $150,000 • Onsite

About The Position

Lead facilities management operations across a 40-site retail banking portfolio in Northern New Jersey. This role combines hands-on engineering expertise with strategic oversight of multiple Facilities Managers, ensuring operational excellence and regulatory compliance across all locations. The position is on-site in Wayne, New Jersey, and requires regular travel throughout the portfolio, estimated at 50–70% of the time. The role does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

• Bachelor's degree in Engineering, Facilities Management, or a related technical field, or an equivalent combination of education and experience.
• 7–10 years of progressive facilities management experience with an engineering or operations background.
• 3–5 years leading facilities operations in a retail banking or financial services environment.
• Experience managing multiple Facilities Managers or technical staff.
• Strong working knowledge of HVAC, electrical, plumbing, and fire/life safety building systems.
• Understanding of building codes, OSHA regulations, and ADA compliance requirements.
• Proficiency with CMMS/CAFM systems and facilities management software.
• Project management capabilities for capital improvements and renovations.
• Direct experience with retail banking branch environments and operational requirements.
• Understanding of banking security standards and regulatory compliance frameworks.
• Familiarity with customer-facing facility considerations in financial services settings.
• Demonstrated ability to lead, develop, and motivate technical teams.
• Strong vendor management and contract negotiation skills.
• Excellent problem-solving abilities and decision-making under pressure.
• Effective communication skills with technical staff, executives, and business stakeholders.
• Must be authorized to work in the United States without visa sponsorship.
• Regular travel throughout Northern New Jersey is required, estimated at 50–70% of the time.

Nice To Haves

• Professional certifications such as FMP, CFM, PE, or equivalent.
• Experience managing geographically dispersed portfolios.
• Background in critical facilities or 24/7 operations.
• LEED certification or sustainability program experience.

Responsibilities

• Direct facilities operations across 40 retail banking locations, ensuring optimal performance of building systems, infrastructure, and physical environments.
• Lead and mentor Facilities Managers, providing guidance on technical issues, vendor management, and operational priorities.
• Develop and implement standardized operating procedures and maintenance protocols across the portfolio.
• Coordinate preventive maintenance programs, emergency response procedures, and capital improvement projects.
• Oversee HVAC, electrical, plumbing, fire/life safety, and security systems across all sites.
• Troubleshoot complex building system failures and provide technical direction to site teams.
• Review and approve engineering designs, specifications, and contractor proposals for renovation and repair projects.
• Ensure compliance with building codes, safety regulations, and banking industry standards.
• Develop annual operating budgets and capital expenditure plans for the portfolio.
• Negotiate and manage vendor contracts, service agreements, and supplier relationships.
• Implement energy management initiatives and sustainability programs.
• Analyze facility performance metrics and recommend operational improvements.
• Maintain secure, compliant environments that meet retail banking operational requirements.
• Coordinate facilities work around branch operating hours with minimal customer disruption.
• Support branch openings, closures, renovations, and reconfigurations.
• Ensure physical security systems integrate with banking security protocols.
• Travel regularly throughout the Northern New Jersey portfolio, estimated at 50–70% of the time.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and a comprehensive benefits package prioritizing mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior