About The Position

AHRC New York City is seeking a Senior Director for its Facility Management division. The role leads facility operations and planning, including regulatory compliance, preventive maintenance, residential site oversight, budgeting, repairs, vendor procurement, and contractor management. The Senior Director also oversees and mentors facility management directors and maintenance staff, ensures staff training, and manages the division’s inventory and work-order tracking system. The position requires travel to sites throughout New York City and offers compensation of $150,000 per year, in addition to a comprehensive benefits package.

Requirements

  • Bachelor’s degree in physical plant administration centered on facility management; relevant experience may be considered in lieu of a degree.
  • Seven or more years of related experience and/or training.
  • Ability to write reports and business correspondence, present information effectively, and respond to questions from a broad range of stakeholders.
  • Proficiency in standard business software applications such as Excel and Word, and ability to learn agency-specific applications.
  • Ability to establish and maintain strong relationships with program leadership, staff, external contractors, and business contacts.
  • Strong organizational, multitasking, and delegation skills.
  • Ability to initiate and independently follow through on a variety of facility management issues.
  • Ability to make independent decisions, use sound judgment in setting priorities, address emerging operational issues, and handle or diffuse time-sensitive or stressful situations.
  • Availability to travel to sites throughout New York City.
  • Valid driver’s license required.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Lead the development of operating standards, protocols, departmental policies, and procedures to ensure compliance with city, state, and federal environmental protection, health, and safety regulations.
  • Establish preventative maintenance programs and annual and long-range facility planning strategies; communicate plans to relevant OPWDD and DDSO stakeholders and AHRC leadership.
  • Guide the development of corrective-action plans for environmental and life-safety deficiencies identified in internal and external audits.
  • Collaborate with agency department leads to develop evacuation and emergency response plans.
  • Conduct on-site residential audits, assess facility conditions, recommend improvements, and offer cost-effective operational solutions.
  • Assess and monitor furnishings, floor coverings, safety equipment, and general house cleanliness.
  • Identify building problems and needed renovations, providing technical assistance to staff across facility management areas.
  • Develop facility and equipment budgets, operate within approved budget guidelines, report costs, and analyze future building-related expenditures.
  • Manage, delegate, and perform facility repairs, preventive maintenance, and inventory control using Property Maintenance Software.
  • Liaise with government agencies, companies, contractors, architects, AHRC staff, and administration on technical facility management matters.
  • Establish and maintain business relationships with service vendors and maintain an updated list of contractors and suppliers.
  • Oversee bidding processes, ensure bidders receive uniform specifications, evaluate bids, and recommend contract awards.
  • Direct, schedule, and oversee external contractors, including electricians, plumbers, roofers, painters, and landscapers.
  • Oversee procurement of goods and services from external vendors and ensure quality standards.
  • Select products, parts, fixtures, and materials that meet residential program operating needs.
  • Provide oversight and mentoring to Directors of Facility Management.
  • Direct, supervise, and evaluate Maintenance staff and ensure training related to their job tasks and responsibilities.
  • Implement and maintain the facility management computer-based inventory and work-order tracking system; review logs and records to monitor workflow and work progress.
  • Ensure work-order requests are received and prioritized and jobs are assigned to meet reasonable time frames efficiently and economically.
  • Perform the activities of supervised workers as needed.

Benefits

  • Low-cost, comprehensive medical insurance
  • 403(b) retirement plan
  • 403(b) company matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Flexible Spending account
  • Life insurance
  • Paid time off (sick, personal & vacation)
  • Referral program
  • Tuition reimbursement
  • Vision insurance
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