Senior Director Business Customer Development

DHL Supply Chain•Westerville, OH

About The Position

The Senior Director Business Customer Development manages executive-level customer relationships to support profitability and growth while developing new business opportunities beyond the existing customer base. The role establishes client-specific value propositions for outsourced services, evaluates performance against stated objectives, supports business growth and provides business consultancy. It identifies profitable business ventures, engages company resources in pursuing opportunities, and negotiates business terms within contract templates. The position is accountable for revenue and pipeline goals, gross profit margin measurements, and managing a team of business development professionals to help meet company growth and profit targets.

Requirements

Bachelor's degree in Business or a related field.
10+ years of logistics industry experience.
5+ years of consultative sales/business development experience.

Nice To Haves

MBA.
5+ years of dedicated/shared delivery experience.
5+ years of P&L/service responsibility.

Responsibilities

Manage executive-level customer relationships for profitability and growth.
Develop new business opportunities outside the existing customer base.
Establish client-specific value propositions for outsourced services, performance against objectives, business growth, and business consultancy.
Identify profitable business ventures for pursuit.
Engage additional company resources in the pursuit of business.
Negotiate business terms within the context of contract templates.
Develop and meet specified revenue and pipeline goals.
Use strong customer satisfaction skills.
Meet gross profit margin measurements.
Manage a team of business development professionals to help meet company growth and profit targets.