Senior Developer – Procurement Technology (Techno-Functional)

United Airlines•Chicago, IL
•$112,480 - $146,540

About The Position

United Airlines is seeking a hands-on techno-functional Senior Developer to build, configure, integrate, and support enterprise procurement technology solutions. The role combines software development and integration engineering with practical understanding of procurement processes, platform capabilities, and business workflows. The position works across Coupa, smart intake and orchestration platforms, and related Source-to-Pay applications, partnering with Procurement, Finance, product owners, architects, vendors, and engineering teams to translate business needs into secure, scalable solutions through configuration, APIs, integrations, custom development, automation, and AI-enabled capabilities. This is an engineering delivery role with functional ownership. The successful candidate will write code, configure products, solve integration problems, and support production operations. The role owns technical execution throughout the solution lifecycle, from evaluation and design through testing, deployment, stabilization, monitoring, incident resolution, and continuous improvement.

Requirements

  • Bachelor’s degree in computer science, Information Systems, Engineering, or a related discipline.
  • Typically 5+ years of relevant experience in enterprise application development, SaaS platform configuration, systems integration, or application support, including hands-on technical delivery.
  • Experience in a techno-functional role combining development or integration work with business process analysis, requirements definition, and stakeholder engagement.
  • Hands-on experience with Coupa or another enterprise procurement/Source-to-Pay platform, including the ability to configure workflows, approvals, roles, data, and interfaces and diagnose functional production issues.
  • Practical understanding of procurement processes such as intake, supplier onboarding, requisition-to-purchase-order, approvals, invoice processing, and controls.
  • Strong experience developing and troubleshooting REST APIs, JSON/XML payloads, authentication mechanisms, data mapping/transformation, and synchronous or asynchronous integrations.
  • Ability to write and maintain production-quality code or automation scripts using Python, Java, C#, JavaScript/TypeScript, or equivalent platform-supported technology.
  • Working SQL skills.
  • Experience with Git, testing, release management, logging/monitoring, and production incident support.
  • Ability to work independently across business and technology teams.

Nice To Haves

  • Direct Coupa configuration and integration experience, including Procure-to-Pay, supplier management, sourcing, or invoicing; experience with a smart intake/orchestration product.
  • Experience integrating SaaS procurement products with Oracle E-Business Suite, Oracle Fusion Cloud ERP, Workday, or similar enterprise platforms; exposure to middleware or iPaaS solutions.
  • Hands-on contribution to cross-functional AI or automation delivery, including workflow development, API/tool integrations, low-code automation, LLM-enabled applications, or agent orchestration, and ability to work effectively with specialized AI engineering teams.
  • Familiarity with AI governance concepts, including prompt evaluation, guardrails, access permissions, human-in-the-loop approvals, data protection, audit trails, and exception handling.
  • Experience with AWS or comparable cloud services, event-driven architectures, CI/CD, and enterprise data platforms.
  • Knowledge of SOX-related controls, segregation of duties, auditability, change management, and security requirements in large enterprises.

Responsibilities

  • Build, configure, enhance, test, deploy, and support procurement applications, including Coupa and intake/orchestration solutions, across requisitioning, approvals, purchasing, supplier processes, invoicing, and related workflows.
  • Partner with Procurement and Finance stakeholders to understand processes, identify gaps, document requirements and controls, and translate needs into functional designs, user stories, technical specifications, and working solutions.
  • Design, develop, and support integrations between procurement platforms and enterprise systems, supplier systems, identity services, and data platforms using APIs, middleware, events, and file-based interfaces.
  • Develop scripts, services, reusable components, data mappings, workflow extensions, and automation to address justified gaps in SaaS capabilities while favoring maintainable, upgrade-safe configurations.
  • Identify and prioritize AI and agentic workflow use cases with Procurement and Finance stakeholders, including intelligent intake, request classification and routing, supplier information validation, document extraction, exception triage, and employee self-service.
  • Collaborate with enterprise AI PODs, solution architects, and engineering teams to design, prototype, build, test, integrate, deploy, and support AI-enabled procurement workflows; contribute hands-on development of APIs, tool integrations, workflow logic, data access, and production controls.
  • Own technical execution across solution evaluation, estimation, development, unit and integration testing, UAT support, release readiness, deployment, stabilization, monitoring, incident resolution, and continuous improvement.
  • Troubleshoot end-to-end issues involving platform configuration, approval workflows, APIs, transformations, ERP interfaces, authentication, and data reconciliation; conduct root-cause analysis and implement durable fixes.
  • Collaborate with SaaS vendors, implementation partners, enterprise AI PODs, architects, security teams, and internal engineering teams on designs, platform releases, integration patterns, enhancements, and production escalations.
  • Contribute to backlog refinement, technical priorities, design reviews, documentation, CI/CD, automated testing, and operational support; recommend build-versus-configure-versus-buy decisions and explain tradeoffs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Accident and disability benefits
  • Parental leave
  • Employee assistance program
  • Commuter benefits
  • Paid holidays
  • Paid time off
  • 401(k)
  • Flight privileges
  • Bonus and/or long-term incentive compensation awards
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