Senior Designer

Floor & Decor • Shoreline, WA

3d

About The Position

The Senior Designer leads the store design team and provides customers with consultative design service from project start to finish, with the goal of building lasting relationships and brand loyalty. The role involves listening to customers’ project needs, educating them about project requirements, and creating design concepts that reflect their personal style, lifestyle, and budget.

Senior Designers advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects. They develop and sell complete, functional, and aesthetically appealing solutions, while managing multiple customer projects through all phases with accuracy, timeliness, follow-up, and clear communication. The position works closely with store leadership and employees to support projects from inquiry through installation and to achieve sales and other goals.

Requirements

• Interior design education (BA or AA), or six years of interior design experience in lieu of design education, or a combination of education and experience totaling six years.
• Proficiency in basic mathematical skills.
• Ability to self-motivate and multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 24 months of experience in a Floor & Decor Designer position.

Nice To Haves

• Prior retail or sales experience.
• Knowledge of hard surface flooring.

Responsibilities

• Build and maintain lasting relationships with residential and professional customers.
• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers.
• Develop clientele through networking, referrals, and leads generated within the store.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases, ensuring accuracy, timeliness, follow-up, and clear communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry through installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Stay engaged with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Participate in local professional affiliations such as ASID and NKBA.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree