Senior Designer

Floor & Decor • West Palm, FL

8d

About The Position

Floor & Decor Senior Designers lead the design team and provide a seamless, start-to-finish consultative design service that builds lasting customer relationships and brand loyalty. They meet with customers, learn about project needs, explain project requirements, and develop creative design concepts that reflect customers’ personal style, lifestyle, and budget. The role serves residential and professional customers on residential and commercial projects, offering advice on tile, wood, stone, and accessories and designing and selling complete, functional, and visually appealing solutions.

Senior Designers manage multiple customer projects from inquiry through installation, maintain accurate and timely follow-up and communication, and work with store leadership and employees to support project delivery and sales goals. They also support company initiatives, keep current with design trends, and use company design and communication applications.

The role may involve limited car travel. Work takes place in a warehouse environment with moving vehicles and moderate-to-noisy conditions. The physical requirements are classified as medium work, including exerting 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly. The employee often handles or feels objects with their hands and fingers and occasionally stands, walks, reaches, climbs or balances, and stoops, kneels, crouches, or crawls.

Requirements

• Design education: BA or AA in Interior Design; alternatively, six years of interior design experience in lieu of design education, or a combination of education and experience totaling six years.
• Proficient in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 24 months of experience in a Floor & Decor Designer position.
• Ability to perform medium work: exert 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to move objects.
• Ability to handle or feel objects with hands and fingers; occasional standing, walking, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling.

Nice To Haves

• Prior retail or sales experience is preferred.
• Knowledge of hard surface flooring is a plus.

Responsibilities

• Build and maintain lasting relationships with residential and professional customers in the industry.
• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers; develop clientele through networking, referrals, and store-generated leads.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases, maintaining accuracy, timeliness, follow-up, and clear communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Stay engaged with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Participate in local professional affiliations such as ASID and NKBA.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree