Senior Deposits Business Systems Analyst

Towne Family of Companies•Suffolk, VA

About The Position

The Business Systems Analyst serves as a liaison between business lines and technology, advocating for business needs and identifying and delivering technology and business solutions. The role supports and maintains business solutions in production and applies business analysis methods to help realize organizational goals and objectives. For candidates who do not live within commuting distance of Suffolk, Virginia, occasional as-needed travel to Suffolk is anticipated. The good-faith expected compensation range is $110,000 to $160,000, based on the role, market, internal equity, and candidate qualifications.

Requirements

  • Five years of recent experience working as a business or systems analyst.
  • Five years of financial services or banking service provider experience.
  • Recent experience working with FIS IBS banking core software platforms and related systems.
  • Ability to work independently, analyze data, and take or recommend appropriate actions with minimal supervision.
  • Superior analytical, organizational, critical-thinking, and problem-solving abilities.
  • Ability to think creatively, show initiative, and be inquisitive.
  • Dependable, self-motivated, and positive attitude.
  • Proficiency in detailed research and documentation.
  • Ability to manage and prioritize workload effectively and thrive in a fast-paced work environment.
  • High level of skill with Microsoft Office applications, primarily Outlook, Word, Excel, and PowerPoint.
  • Excellent written and verbal presentation and communication skills, with strong interpersonal skills.

Nice To Haves

  • Bachelor’s degree in Business or Information Technology.
  • Experience and knowledge of the financial services industry.
  • PMI-PMP and/or PBA certification, or equivalent experience.
  • Recent experience in Quality Assurance and Project Management.
  • Recent experience working with banking systems such as FIS/IBS core.
  • Recent experience working with ServiceNow.

Responsibilities

  • Work with stakeholders across business units and related third parties to define and document business processes and software requirements for business and technology initiatives.
  • Lead cross-functional business process re-engineering teams and continuous improvement efforts.
  • Identify business problems and assess how proposed solutions may affect organizational operations.
  • Evaluate internal and external customer needs and contribute to strategic planning for information systems and technology directions.
  • Document project requirements, scope, objectives, and expected benefits.
  • Evaluate potential software solutions and system architecture to ensure they meet business requirements.
  • Contribute to project plans.
  • Develop and facilitate test plans and scripts.
  • Deploy and implement solutions using project management techniques.
  • Liaise with business partners during preliminary installation and testing of new products and services.
  • Maintain detailed documentation of implemented solutions.
  • Implement system-level changes according to project implementation guidelines and specifications.
  • Follow change management practices when implementing system and process changes.
  • Comply with applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML), including the Bank Secrecy Act (BSA).
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