Senior Deposits Business Systems Analyst

FitzGerald Financial Group - Division of TowneBank Mortgage•Raleigh, NC

8d•$110,000 - $160,000

About The Position

The Business Systems Analyst serves as a liaison between business lines and technology, advocating for business needs and identifying and delivering technology and business solutions. The role applies business analysis knowledge, skills, and techniques to deliver services that support organizational goals. It may also serve as a change-agent function by identifying organizational improvements, designing systems to implement changes, and helping others adopt those systems. The analyst supports and maintains business solutions in production. The position works with stakeholders across business units and third parties to define business processes and software requirements, guide process improvement and re-engineering efforts, assess software and system architecture, and support planning, testing, implementation, and documentation of solutions. The role must also comply with applicable federal laws and regulations related to Anti-Money Laundering and the Bank Secrecy Act. The good-faith expected compensation range is $110,000 to $160,000, based on the role, market, internal equity, and candidate qualifications. Candidates outside a commutable distance to Suffolk, Virginia, may be expected to travel there occasionally as needed.

Requirements

Five years of recent experience working as a business or systems analyst.
Five years of financial services or banking service provider experience.
Recent experience working with FIS IBS banking core software platforms and related systems.
Ability to work independently, analyze data, and take or recommend appropriate actions with minimal supervision.
Strong analytical, organizational, critical-thinking, and problem-solving abilities.
Ability to think creatively, show initiative, and be inquisitive.
Dependability, self-motivation, and a positive attitude.
Proficiency in detailed research and documentation.
Ability to manage and prioritize workload effectively and thrive in a fast-paced work environment.
High skill level with Microsoft Office applications, primarily Outlook, Word, Excel, and PowerPoint.
Excellent written and verbal presentation and communication skills, with strong interpersonal skills.

Nice To Haves

Bachelor’s degree in Business or Information Technology.
Experience and knowledge of the financial services industry.
PMI-PMP and/or PBA certification, or equivalent experience.
Recent experience in Quality Assurance and Project Management.
Recent experience working with banking systems such as FIS/IBS core.
Recent experience working with ServiceNow.

Responsibilities

Work with stakeholders across business units and related third parties to define and document business processes and software requirements for business and technology initiatives.
Lead cross-functional business process re-engineering teams and continuous improvement efforts; identify business problems and assess the operational impact of proposed solutions.
Evaluate internal and external customer business needs and contribute to strategic planning for information systems and technology directions.
Document project requirements, scope, objectives, and expected benefits.
Evaluate potential software solutions and system architecture to ensure they meet business requirements.
Contribute to project plans.
Develop and facilitate test plans and scripts.
Deploy and implement solutions using project management techniques, as directed.
Liaise with business partners during preliminary installation and testing of new products and services.
Maintain detailed documentation for implemented solutions.
Implement system-level changes according to project implementation guidelines and specifications.
Follow change-management practices to implement system and process changes effectively.
Comply with applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).