Senior Delivery Lead

Perficient•United States,

2h•$160,400 - $208,400

About The Position

Perficient is seeking a Senior Delivery Lead accountable for business outcomes across a portfolio of related programs or large-scale, complex programs. The role serves as a trusted strategic partner to C-suite sponsors and operates as a senior delivery authority across concurrent workstreams, rather than focusing on individual project delivery. The Senior Delivery Lead establishes program governance, operating rhythms, and escalation structures; manages portfolio-level risks, interdependencies, and sequencing trade-offs; and leads executive steering committees through decisions and follow-through. The role navigates ambiguity and changing client strategies, holds senior stakeholders accountable, and makes delivery and commercial decisions without Director oversight. It also supports strategic pursuits and outcome-oriented commercial structures, develops client relationships that generate follow-on work, and grows delivery leadership capability within Perficient. The role uses AI for portfolio intelligence, including cross-program risk synthesis, resource modeling, and executive reporting. It also supports AI adoption across the delivery organization, with attention to AI capabilities, limitations, and ethical considerations. The position is part of Perficient’s Global Digital Marketing Solutions team, which builds end-to-end solutions to help brands attract, engage, and retain customers. The team serves B2B and B2C clients across industries including healthcare, automotive, and financial services, using data-driven strategies and experiences. Its work includes applying AI to campaign optimization through intelligent segmentation, real-time personalization, and automated content delivery.

Requirements

Typically 10–15 years of delivery leadership experience in technology consulting.
Proven track record owning programs valued at $3M or more and spanning multiple concurrent projects and disciplines.
Exposure to enterprise domains such as cloud transformation, ERP, data platforms, or digital at scale.
Demonstrated mastery of program governance and benefits realization.
Ability to manage AI adoption across a delivery organization as a change variable, not merely an optional tooling choice.
Demonstrated ability to use AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
Solid understanding of AI capabilities and limitations, including ethical considerations.

Nice To Haves

Familiarity with AI-enhanced platforms.

Responsibilities

Own business outcomes across a portfolio of related programs or large-scale, complex programs rather than individual project delivery.
Manage interdependencies, sequencing trade-offs, and portfolio-level risk across concurrent workstreams.
Make delivery and commercial decisions without Director oversight.
Lead executive steering committees by shaping agendas, driving decisions, and owning follow-through.
Define program governance, operating rhythms, and escalation architecture from the outset.
Navigate ambiguity and evolving client strategies, repositioning programs when priorities shift.
Hold senior stakeholders accountable to commitments and manage relationships upward as well as downward.
Support pursuit conversations as the senior program authority on complex, strategic engagements.
Collaborate on commercial structures and statements of work focused on outcomes and value.
Develop client relationships that generate follow-on program work independent of delivery.
Grow delivery leadership capability within Perficient and sponsor Delivery Leads’ progression.
Use AI for portfolio intelligence, including cross-program risk synthesis, resource modeling, and executive reporting.
Manage AI adoption across the delivery organization as a change variable.
Leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.