Senior Deductions Analyst

Rho Nutrition•Miami, FL

17h•$80,000 - $100,000•Remote

About The Position

Rho Nutrition is seeking a Senior Deductions Analyst to manage the deductions process across retail and distributor partners, including Walmart, Target, Ulta Beauty, Whole Foods Market, The Vitamin Shoppe, KeHE, and UNFI. This hands-on senior role owns an assigned high-volume deduction portfolio, researches and disputes claims, recovers invalid deductions, and works with internal teams to prevent repeat issues. The analyst also sets standards for dispute documentation and turns deduction data into recommendations for leadership. The role includes analyzing retailer and distributor profitability from gross sales to net revenue after deductions, trade spend, chargebacks, freight, and returns. It supports reporting, month-end close, process improvement, annual customer planning, and line reviews, and may include training junior analysts or specialists as the team grows.

Requirements

At least 5 years of deductions, chargebacks, or accounts receivable experience in a consumer products (CPG) company, including at least 3 years focused on retail deductions.
Direct, hands-on deduction experience with Walmart and Target, including their supplier portals and compliance programs.
Direct experience with KeHE and UNFI, including MCBs, promotional billbacks, and spoils.
Demonstrated experience preparing dispute documentation, filing within retailer windows, and recovering invalid deductions.
High-volume experience managing hundreds of deductions per month across multiple customers while meeting aging and recovery targets.
Strong Excel skills, including pivot tables, XLOOKUP/VLOOKUP, and large data sets.
Experience with an ERP system such as NetSuite, SAP, Microsoft Dynamics, or Fulfill.
Clear written communication skills for dispute packages and customer escalations.
Ability to work independently in a remote environment and manage deadlines without close supervision.
Bachelor's degree in Accounting, Finance, or Business, or equivalent experience.

Nice To Haves

Experience with deduction management software such as Glimpse.
Familiarity with trade promotion management (TPM) tools and validating promotional deductions against trade spend.
Experience with Walmart Retail Link and Target Partners Online reporting beyond deduction research.
Understanding of EDI transactions (810, 812, 820, 850, 856) and how they drive deductions.
Experience building deduction dashboards in Excel, Power BI, or Tableau.
Experience in health and wellness, beauty, or natural and organic food categories.

Responsibilities

Manage the full deduction lifecycle for an assigned portfolio of high-volume accounts: identify, code, research, validate, dispute, and close deductions.
Research and resolve shortages, pricing discrepancies, promotional and trade deductions, returns and unsaleables, freight and logistics fees, and compliance chargebacks.
Match deductions to supporting documentation, including POs, invoices, ASNs, BOLs, proofs of delivery, carrier records, promotion agreements, and retailer remittance details.
Prioritize claims by dollar value and dispute-window deadlines to keep aged deductions low.
Prepare and submit documented disputes for invalid deductions and follow them through to recovery or write-off.
Escalate unresolved disputes with retailer and distributor AP, compliance, and vendor relations teams.
Track customer dispute windows and filing requirements to ensure recoverable claims do not expire.
Recommend write-offs with clear justification and route them for approval under company policy.
Analyze deduction trends by customer, reason code, and dollar value to identify repeat-deduction drivers.
Partner with Sales, Supply Chain, Logistics, and Customer Service to address root causes such as late shipments, labeling errors, ASN errors, and pricing mismatches.
Validate promotional deductions against trade agreements and flag spending outside approved programs to Sales.
Build and maintain retailer and distributor profitability views, including net revenue after deductions, trade spend, chargebacks, freight, and returns.
Calculate deductions as a percentage of gross sales by retailer and track month-over-month trends.
Compare account net margins against plan and flag retailers or programs where deductions are reducing profitability.
Measure the return on retailer promotional and trade programs, including MCBs, billbacks, and slotting at KeHE and UNFI.
Present monthly retailer profitability reviews to Finance and Sales leadership, with recommendations on pricing, terms, and trade investment.
Support annual customer planning and line reviews with retailer-specific cost-to-serve data.
Produce weekly and monthly reports on open balance, aging, recovery rate, write-offs, and leading deduction drivers.
Improve deduction workflows, documentation standards, and reason-code structure.
Support month-end close with deduction reserves, accruals, and reconciliations.
Train and support junior analysts or specialists as the team grows.