Senior Data Center Support Services Technician - Washington Vets to Tech (WaV2T)

Oracle•Ashburn, VA

8d•Onsite

About The Position

Oracle is partnering with Washington Vets to Tech (WaV2T) to support transitioning service members, veterans, and military spouses in their civilian technology careers. This role is for individuals who have completed the Server and Cloud Application: Data Center Technician Pathway. As an Oracle Data Center Technician, you will be a crucial link between engineering teams and physical data center operations. You will use your WaV2T-trained skills to resolve server, network, and facilities issues, ensuring the reliability of Oracle’s cloud services. Your experience with mission-critical operations, documentation, and structured procedures will be valuable in Oracle’s 24/7 data centers.

Requirements

Successful completion of the Server and Cloud Application: Data Center Technician Pathway (WaV2T), including CompTIA Tech+ and/or Linux+ certification (or equivalent military technical training/work experience).
0-1 years’ experience in IT infrastructure, military communications, electronics, or data center support roles (including experience gained during military service).
Proficiency in troubleshooting servers, networking devices, and IT equipment.
Knowledge of data center operations, including electrical, cooling, airflow management (hot aisle/cold aisle), and commissioning rack equipment.
Strong skills in structured cabling (fiber and copper) and inventory management.
Understanding of systems administration (Linux and/or Windows, command line), core OS services (SSH, Telnet, RDP, FTP, NFS, DNS, DHCP), networking fundamentals (DNS, TCP/IP), and IT hardware concepts (RAID, SAN, x86, SCSI, FC, Ethernet, remote management tools).
Physically able to lift up to 25kg and work in confined or elevated settings.
Must be located near or willing to relocate to Phoenix, AZ.
Mission-focused discipline, exceptional documentation, and strong time-management skills.
Demonstrated teamwork, clear communication, and the ability to follow procedures under pressure.
Commitment to continuous learning, safety, and compliance.
Adaptability to new systems and willingness to contribute to a collaborative environment.

Nice To Haves

Academic Computer Science certificate (18 college credits) via WaV2T/Saint Martin’s University.
Experience with incident response, escalation, and change management in a technical setting.
Exposure to professional development activities like resume building, LinkedIn optimization, and mock interviews.

Responsibilities

Install, maintain, and optimize server and network hardware using WaV2T training and CompTIA certifications.
Respond to and triage incidents affecting facility or IT operations, applying operational prioritization and incident response training.
Diagnose and repair servers and networking equipment according to Oracle and industry best practices.
Act as a technical liaison, communicating effectively with technical and non-technical teams.
Manage inventory and logistics, maintaining accurate records of assets and spare parts.
Participate in 24/7 shift rotations to support continuous operations, demonstrating teamwork and adaptability.
Plan and commission new rack equipment, assist with data center white space design, and perform structured fiber and copper cabling.
Adhere to compliance, safety, and environmental regulations, reflecting military and WaV2T standards.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation or Accrued Vacation
11 paid holidays
Paid sick leave: 72 hours upon date of hire, refreshes each calendar year, carries over up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance