Senior Critical Environment Technician

Microsoft • Mt Pleasant, WI

3h

About The Position

As a Senior Critical Environment Technician (CET) on Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps Microsoft datacenters operating. The role includes coordinating with suppliers and vendors, working with management on operational, risk, and safety situations, mentoring other Critical Environment Technicians, maintaining a hands-on understanding of critical environment equipment, performing maintenance, responding to onsite incidents with other critical facilities professionals, and using telemetry and other platforms to monitor equipment performance and operations.

CO+I delivers the core infrastructure and foundational technologies behind Microsoft online services, including Bing, Office 365, Xbox, OneDrive, and Azure. The organization supports a global portfolio of more than 200 datacenters in 32 countries and millions of servers. Environmental sustainability and optimization are central to datacenter design and operations. The role may involve periodic business travel to other metro areas, up to 25% of the time, and 12-hour shifts that may fall outside standard business hours, including evenings, nights, weekends, and holidays. This position is not eligible for visa sponsorship; candidates must be authorized to work in the United States without requiring employer sponsorship now or in the future.

Requirements

• High school diploma, GED, or equivalent.
• At least 5 years of mission-critical services work or applied learning experience in high-availability assembly, manufacturing, or critical infrastructure environments, or equivalent experience.
• At least 1 year of experience in a specialized area such as mechanical, electrical, or controls, or a related field.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
• Authorization to work in the United States without requiring employer sponsorship now or in the future.
• Ability to work 12-hour shifts, including non-standard hours that may include evenings, nights, weekends, and holidays.
• Ability to travel periodically to support other metro areas, up to 25% of the time.

Nice To Haves

• Associate degree, technical trade certification (such as military or trade school), or higher-equivalent education and at least 7 years of mission-critical services experience; or a high school diploma, GED, or equivalent and at least 10 years of mission-critical services experience; or equivalent experience.

Responsibilities

• Maintain critical infrastructure that keeps datacenters operating.
• Coordinate with suppliers and vendors.
• Work with management to address operational, risk, and safety situations.
• Mentor other Critical Environment Technicians.
• Maintain a hands-on understanding of how critical environment equipment works.
• Perform various types of maintenance.
• Respond to onsite incidents while coordinating with other critical facilities professionals.
• Use telemetry and other platforms to monitor equipment performance and operations.

Benefits

• Training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
• Certain roles may be eligible for benefits and other compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED