Senior Core Systems and Services Manager

Lee County Clerk of Court and Comptroller • Fort Myers, FL

5d

About The Position

The Senior Core Systems and Services Manager is a strategic technology leader responsible for planning, managing, and continuously improving the organization’s technology infrastructure. The role oversees desktop, server, storage, networking, and data center operations, ensuring systems are reliable, secure, efficient, and aligned with organizational goals. The manager works with organizational leadership, vendors, partners, stakeholders, and technical teams to guide technology operations and digital transformation.

The position leads infrastructure, operations, and technology support teams; develops tactical plans and allocates resources; oversees projects and budgets; and supports the development of technical staff. It also drives system reliability, performance optimization, and capacity planning; manages disaster recovery and business continuity initiatives; and evaluates emerging technologies to provide strategic recommendations. The role promotes innovation, collaboration, and continuous improvement.

Requirements

• Strong leadership and team development skills.
• Strategic planning and decision-making abilities.
• Exceptional communication and relationship-building skills.
• Project management experience.
• Advanced problem-solving and analytical capabilities.
• Knowledge of virtualization, networking, servers, storage, and enterprise systems.
• Budgeting and business operations experience.
• Ability to lead organizational change and foster innovation.
• Bachelor’s degree in Management or Information Technology, or four years of experience in infrastructure design and capacity planning.
• Six years of experience managing IT operations.
• Any combination of education, training, and experience that demonstrates the ability to successfully perform the responsibilities of the position.
• Applicants must be authorized to work for any employer in the United States; the organization cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

• ITIL and technical certifications are a plus.
• Leadership certifications are a plus.

Responsibilities

• Lead and manage infrastructure, operations, and technology support teams.
• Develop tactical plans, allocate resources, and monitor project progress.
• Oversee desktop systems, servers, storage, networks, and data center technologies.
• Drive system reliability, performance optimization, and capacity planning.
• Manage disaster recovery and business continuity initiatives.
• Evaluate emerging technologies and provide strategic recommendations.
• Build relationships with vendors, partners, and stakeholders.
• Manage operating and capital budgets.
• Mentor, develop, and empower technical staff.
• Champion innovation, collaboration, and continuous improvement.

Benefits

• Superior health care plans with low premiums.
• Competitive retirement and pension plans, including Florida Retirement System and 457 deferred compensation options.
• Generous paid time off, paid holidays, birthday leave, and volunteer time.
• Wellness Program offering incentives, tools, social support, and strategies for adopting and maintaining a healthy lifestyle.
• Qualifying employer for the Public Service Loan Forgiveness Program.
• Flexible scheduling and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior