Senior Contracts Manager
About The Position
LearnUpon partners with over 1,600 organisations globally to unlock the potential of employees, customers & members through learning that’s easy, scalable and focused on results. The Legal team at LearnUpon functions as a strategic partner to the business, ensuring we can negotiate commercial agreements efficiently while managing contractual risk. By taking end-to-end ownership of customer and vendor contracting, maintaining established legal positions, and supporting cross-functional teams like Sales and Finance, the Legal team enables LearnUpon to execute deals smoothly and meet our most ambitious growth targets securely. As our Senior Contracts Manager reporting to the Commercial Counsel, you will serve as a key individual contributor driving end-to-end commercial contracting across LearnUpon. By independently managing complex SaaS customer negotiations, vendor agreements, and contracting workflows, you will accelerate revenue execution and build scalable legal operations. Your expertise and commercial judgement will act as a catalyst for our North Star by enabling fast, low-risk business growth in our global markets.
Requirements
- 7+ years of relevant commercial contracting experience, preferably within an in-house SaaS, software, or technology environment.
- Demonstrated experience independently drafting and negotiating complex customer-facing agreements, including enterprise SaaS agreements, MSAs, DPAs, order forms, and vendor agreements.
- Strong working knowledge of key SaaS contracting concepts (limitation of liability, indemnification, IP, confidentiality, warranties, data protection, security, SLAs).
- Proven ability to lead direct negotiations with sophisticated customers, procurement teams, and external legal counsel.
- Excellent commercial judgement, drafting, and communication skills with the ability to translate complex legal issues into pragmatic, business-friendly guidance.
- Bachelor’s degree or equivalent relevant professional experience.
- Experience using AI tools to streamline tasks and improve efficiencies.
- Experience with Contract Lifecycle Management (CLM) systems and integrated CRM/CLM environments.
Nice To Haves
- Legal qualification, paralegal qualification, or recognised contracts management credential.
Responsibilities
- Independently drafting, reviewing, and negotiating customer and vendor commercial agreements (including SaaS subscription agreements, MSAs, DPAs, NDAs, and order forms)
- Leading end-to-end enterprise negotiations directly with procurement and external legal counsel
- Analysing key SaaS issues such as limitation of liability, IP, DPAs, and service levels
- Partnering closely with Sales, Finance, and Security to provide practical guidance
- Exercising independent judgement to resolve issues within established playbooks
- Escalating material or novel risks appropriately to the Commercial Counsel
- Reinforcing established contracting processes, templates, and escalation pathways
- Maintaining accurate contract records
- Contributing to clause libraries and playbooks
- Helping drive adoption of CLM and contracting technology
- Collaborating with Security/Privacy on data protection requirements
- Assisting Finance on commercial terms
- Developing contracting guidance/training for business teams
Benefits
- comprehensive rewards
- generous time off
- meaningful investment in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Senior
