Senior Consultant - Clinical Operations

Guidehouse•Chicago, IL

About The Position

The Senior Consultant will work on Guidehouse’s Commercial Healthcare team, driving financial, clinical, and operational improvement at client provider organizations. The role combines data and business process analysis, project management, and deliverable creation. The successful candidate will bring healthcare industry experience, preferably in performance improvement at hospitals, health plans, or physician groups, and will use data applications to support analysis and coordinate team products and lead teams. The consultant will develop subject matter expertise and business acumen to become a trusted client partner.

Requirements

Bachelor’s degree.
At least 3 years of experience in consulting and/or the healthcare industry.
Curiosity and enthusiasm for assessing and implementing performance-improvement opportunities and savings initiatives relevant to the hospital environment.
Understanding of hospital and health system operations.
Interest in benchmarking data and using it to help redesign operational processes for efficiency.
Ability to conduct research, perform complex analytics on large data sets, and make recommendations based on analysis.
Ability to clearly articulate financial results and discuss process measures.
Aptitude to develop foundational training materials.
Comfort interfacing with hospital executives about realized savings and risk-mitigation strategies.

Nice To Haves

Master’s degree.
Previous consulting experience.
Expertise manipulating data with Excel, Tableau, PowerBI, and other applications.
Experience coordinating teamwork products and leading teams.
Strong client leadership skills and ability to sell add-on work and recognize business-development opportunities.
Demonstrated ability to work in challenging situations.
Demonstrated ability to lead successful teams and manage through conflict.
Ability to complete projects with attention to detail on tight timelines.
Commitment to high-quality work, learning opportunities, and self-motivated development.
Effective communication and leadership with physicians, clinicians, administrators, and colleagues.
Ability to travel up to 75% of the time.

Responsibilities

Drive financial, clinical, and operational improvement at client provider organizations through data and business process analysis, project management, and deliverable creation.
Manipulate and analyze data using Excel, Tableau, PowerBI, and other applications.
Conduct relevant research and complex analyses of large data sets, draw conclusions, and make relevant recommendations.
Use benchmarking data to help clients redesign operational processes and drive efficiency.
Articulate project financial results and discuss process measures.
Identify key industry issues and assist in developing practice responses.
Assist with Statements of Work, project plans, proposals, and presentations to client department managers or leaders.
Interface with hospital executives to report realized savings and develop ongoing risk-mitigation strategies.
Coordinate teamwork products and lead teams.
Develop foundational training materials.
Continue developing consulting skills through training, mentoring, and client interaction.