Clinical Operations and Analytics Consultant

Cardinal Health

8d•$82,100 - $128,920

About The Position

Clinical Operations provides clinical specialty support and expertise in consulting, research, and patient care to internal business units and external customers. It supports the timely, high-quality sale, installation, and monitoring of Cardinal Health products and services, and may provide product and service education to facilitate technology adoption and workflow change management. The Clinical Operations & Analytics Consultant serves as a technical and analytical resource supporting CardinalASSIST and related pharmacy solutions. The role collaborates with Clinical Operations Consultants, Product Management, IT teams, vendors, and customer stakeholders to design, develop, automate, and maintain reporting and analytics solutions. It emphasizes business intelligence, dashboard development, data analysis, automation, interface coordination, and performance measurement rather than direct account management. The consultant supports reporting and analytics for implementations, business reviews, and operational initiatives, including ROI analyses, utilization studies, inventory optimization, and performance improvement. The position also contributes to strategic initiatives involving reporting modernization, analytics platforms, technology enhancements, and emerging business intelligence tools. Travel is up to 10%.

Requirements

4–8 years of experience preferred.
Strong analytical and problem-solving skills.
Ability to communicate effectively with technical and non-technical stakeholders.
Ability to translate business requirements into technical solutions.
Strong project management and organizational skills.
Ability to work independently while managing multiple priorities.
Continuous improvement mindset.
Applies comprehensive knowledge and thorough understanding of concepts, principles, and technical capabilities.
Works on complex projects and initiatives with significant business impact.
Develops innovative solutions to technical and operational challenges.
Operates independently with limited supervision.
Collaborates across departments and functions to achieve business objectives.
Influences decisions through data-driven insights and recommendations.

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, Information Systems, Analytics, Computer Science, Pharmacy, or a related field.
Pharmacy experience.
Experience in healthcare, pharmacy, supply chain, or clinical operations environments.
Experience supporting technical projects and cross-functional initiatives.
Experience with Power BI, Tableau, Google BigQuery, SQL, SAP, data visualization, and dashboard development.
Experience with reporting automation, data analysis, and KPI development.

Responsibilities

Develop, maintain, and enhance operational dashboards, scorecards, and performance metrics.
Design and automate recurring business reports to reduce manual effort and improve accuracy.
Develop and support Power BI, Tableau, and other business intelligence reporting platforms.
Create executive-level and customer-facing performance reporting.
Analyze operational data to identify trends, opportunities, risks, and process improvements.
Support the development of predictive and advanced analytics capabilities.
Identify opportunities to automate manual reporting and data management processes.
Develop standardized reporting frameworks and KPI methodologies.
Optimize data collection, validation, and reporting workflows.
Support continuous improvement through automation and technology enablement.
Serve as a liaison between Clinical Operations, internal IT teams, vendors, and customer technical resources.
Support implementation and maintenance of data interfaces and integrations.
Assist with Epic Willow/CardinalASSIST integration, automated dispensing technology, and related clinical technology initiatives.
Coordinate troubleshooting involving data feeds, reporting systems, and operational applications.
Participate in system testing, validation, and deployment activities.
Support Clinical Operations Consultants with reporting, analytics, and technical requests.
Develop tools and resources that improve consultant efficiency and customer outcomes.
Provide analytical support for implementations, business reviews, and operational initiatives.
Support ROI analyses, utilization studies, inventory optimization projects, and performance improvement initiatives.
Participate in strategic initiatives involving reporting modernization, analytics platforms, and technology enhancements.
Collaborate with cross-functional teams to define business requirements and technical solutions.
Support evaluation and implementation of emerging business intelligence and analytics tools.
Travel up to 10%.