Senior Consultant - Clinical Operations

Guidehouse•Chicago, IL

1d•$89,000 - $148,000

About The Position

The Senior Consultant - Clinical Operations will work on Guidehouse’s Commercial Healthcare team, driving financial, clinical, and operational improvement at client provider organizations. The work combines data and business process analysis, project management, and deliverable creation. The successful candidate will have healthcare industry experience, preferably in performance improvement within hospitals, health plans, or physician groups, and will develop subject matter expertise and business acumen to become a credible and trusted client partner. The role involves analyzing data and operations, supporting performance improvement and savings initiatives in hospital environments, preparing project materials and client deliverables, and working with client teams and executives. The position may require travel up to 75% or more.

Requirements

Bachelor’s degree.
3+ years of experience in consulting and/or the healthcare industry.
Understanding of hospital and health system operations.
Curiosity and enthusiasm for working with client and Guidehouse teams to assess and implement performance improvement opportunities and savings initiatives.
Interest in benchmarking data and using it to help redesign operational processes and drive efficiency.
Ability to conduct relevant research, perform complex analytics on large data sets, and draw conclusions and recommendations.
Ability to clearly articulate financial project results and discuss process measures.
Ability to identify key industry issues and assist in developing practice responses.
Ability to assist in delivering Statements of Work and project plans, writing proposals, and presenting to client department managers or leaders in certain situations.
Comfort interfacing with hospital executives to report realized savings and develop strategies for ongoing risk mitigation.

Nice To Haves

Master’s degree.
Previous consulting experience.
Expertise manipulating data using Excel, Tableau, PowerBI, and other applications.
Experience coordinating teamwork products and leading teams.
Strong client leadership skills and ability to sell add-on work and recognize business development opportunities.
Demonstrated ability to work in challenging situations.
Demonstrated ability to lead successful teams and manage through conflict.
Ability to complete projects with attention to detail on tight timelines.
Commitment to high-quality work, learning opportunities, and self-motivation.
Effective communication and leadership with physicians, clinicians, administrators, and colleagues.
Ability to travel up to 75% of the time.

Responsibilities

Drive financial, clinical, and operational improvement at client provider organizations through data and business process analysis, project management, and deliverable creation.
Assess and implement performance improvement opportunities and savings initiatives relevant to the hospital environment.
Conduct research and complex analytics on large data sets, draw conclusions, and make recommendations based on analyses.
Use benchmarking data to help clients redesign operational processes and improve efficiency.
Clearly articulate project financial results and discuss process measures.
Identify key industry issues and assist in developing practice responses.
Assist with Statements of Work, project plans, proposals, and presentations to client department managers or leaders.
Develop foundational training materials.
Interface with hospital executives to report realized savings and develop ongoing risk-mitigation strategies.
Coordinate teamwork products and lead teams.
Expand consulting skills and professional development through training, mentoring, and interaction with clients.